Job title: Application Support Analyst
Job type: Permanent
Emp type: Full-time
Industry: Automotive
Functional Expertise: Human Resources
Salary type: Annual
Salary: negotiable
Location: Hong Kong SAR
Job published: 2024-03-27
Job ID: 87083
Contact name: Sowmyah Narayanan
Phone number: +85239150285
Contact email:

Job Description


Key Responsibilities

  • Perform application systems support and maintenance, including routine job processes, ad-hoc requests, UAT testing, user training, system administrations and configurations.
  • Support and troubleshoot the technical issues and incidents of application systems.
  • Support integration development between systems to achieve process and system integration.
  • Prepare and maintain technical documents and operation manuals for support service details and troubleshooting steps.
  • Collaborate with business stakeholders, internal project team and external vendors to support project implementation.
  • Follow up cybersecurity requirements and issues with infrastructure and security team
  • Perform application systems upgrade and regular maintenance.

Knowledge and Skills

  • Degree in computer science, information systems or equivalent.
  • Minimum 4 years of experience with system development and maintenance support, implementation of ERP and CRM systems
  • Hands-on experience in cloud-based web/mobile application development and maintenance is an advantage.
  • Good knowledge in SQL, ETL and Microsoft Power Platform will also be an advantage.
  • Good communication skills: able to work closely with colleagues and vendors etc on a professional basis. (English & Cantonese)
  • Great attention to detail and focus on quality.

Interested parties, please click "Apply" to complete the application process. You can also reach Sowmyah at 3915 0285  for confidential discussion.