Technical Project Manager (Cloud Platform)

Major Responsibilities

• Lead the end-to-end platform evergreening and solution deployment projects for our private cloud platform, ensuring timely and successful delivery.
• Develop comprehensive project plans and technical dependencies, define the key milestones and critical path, and manage delivery timelines.
• Coordinate execution across internal teams and external vendors to drive solution design, hardware/software delivery, technical implementation, and operational transition to meet the project timeline.
• Proactively identify and manage project and technical issues, coordinate troubleshooting, and dive into technical details to assess risks, resolve bottlenecks, and guide mitigation strategies with hands-on technical involvement.
• Collaborate with cross-functional teams to develop inter-dependency systems maps, quality assurance checklists, operational transition plans, runbooks, and rollback procedures
• Prepare and maintain all project documentation including project plans, design specifications, risk registers, dependency maps, and transition plans.
• Provide clear project updates, translate technical complexities into project or business impact, and drive decision-making.
• Ensure compliance with security, regulatory and operational standards.
• Perform other project-related duties as assigned by supervisors

Requirements

• University degree preferable in Information Technology, Computer Science or related discipline
• Minimum 8 years of relevant technical project management experience, with proven success in sizable platform evergreening, infrastructure upgrades, or private cloud deployments.
• Familiarity with cloud platform, virtualization, storage, networks and security technology.
• Ability to drive into architecture, technical dependencies, and operational details to assess risks, issues and guide resolution
• Expertise in vendor management, third-party SI coordination, and cross-functional team leadership.
• Knowledge of PMP, Prince 2 or relevant certifications preferred.
• Knowledge of ITIL and compliance frameworks, e.g. ISO27001; CRAF is advantageous.
• Highly organized, proactive, and committed to delivering high-quality outcomes under tight deadlines
• Excellent stakeholder communication skills with the ability to translate complex technical concepts into clear, actionable insights for technical and non-technical audiences
• Proficiency in written and spoken English and Chinese; proficiency in Putonghua is an advantage.
• Strong multitasking abilities with a collaborative, solution-oriented mindset.

Senior Manager (Enterprise Architect)

Major Responsibilities

• Manage and lead Enterprise Architecture (EA) function with the support of enterprise architects to define and develop EA strategies, target-state architecture and roadmaps across business, application, data and technology domains
• Develop and evolve EA frameworks with guiding principles, workflow and decision-making processes to improve efficiency
• Ensure architecture decisions accelerate delivery, reduce risk and optimize cost by partnering with executive leadership and aligning application, infrastructure, cloud, security and risk teams
• Drive the end-to-end execution of technology strategies including setting performance goals, conducting reviews and building scalable practices
• Translate business objectives into actionable architecture initiatives and track delivery against KPIs
• Lead architecture review boards, drive consensus across the application, data and technology domains and remove blockers to accelerate time-to-market
• Manage executive communication, presenting architecture strategies and risk assessments to C-level and/or Board-level stakeholders to secure agreement

Requirements

• University degree in Information Technology, Computer Science or related disciplines
• Minimum 12 years of relevant experience preferably in major financial institutions and with at least 5 years in an architecture leadership role with direct people management
• Solid experience on EA strategies, target-state architecture and roadmaps development
• Proven track record in leading teams, delivering enterprise-scale transformations and driving cross-functional programme execution
• Experience in EA frameworks and governance development
• Ability to translate technical considerations to facilitate business decisions by executives
• Excellent stakeholder management, conflict resolution and influence-without-authority skills
• TOGAF 10 certification or equivalent
• Positive attitude and strong commitment to quality delivery
• Good communication, analytical, presentation, documentation and report writing skills
• Good command of written and spoken English with proficiency in Putonghua is an advantage

DCO Cluster Manager, Data Center Operations

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities
· Manage the performance of team(s) of data center operation processionals
· Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
· Fast learn or act as the subject matter expert across all aspects in data center operations
· Ensure all operational KPIs and metrics are being measured and met
· Inspire and guide improvement in team process, technology innovation and automation
· Manage Large Scale Events (outages) and act as the call leader
· Manage and improve the work-flows and through-put for data centers operations
· Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Minimum 10 years of people management experience with direct reports as their performance manager
- In-depth knowledge and experience of change, problem and incident management
- Literacy in security and customer data protection
- Demonstrated communication skill in presentation, open discussion, team coaching
- Fluent verbal and written proficiency in Chinese and English
- Financial understanding in annual budgeting, Capex and Opex concepts
- Project Management skill

Preferred Qualifications

- Knowledge of data center MEP Infrastructure: Power, Cooling & Facilities Management
- In-depth knowledge of data center operations, processes and continuous processes improvement
- Experience in data center Safety and Security measures
- Knowledge of data center server capacity planning
- Data mining/analysis skill
- ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
- Data Center related certification - CDCP/S/E, CDCMP/TP. Linux certification and/or administration experience