Senior Medical Writer (Life Science/Healthcare)

We are seeking a talented Senior Medical Writer to join a leading healthcare communications platform. The ideal candidate will be responsible for creating scientifically accurate, well-written, and engaging content across print and digital platforms. This role involves writing news/feature articles, client-commissioned project articles, e-newsletters, and videos targeting healthcare professionals in Asia.

Key Responsibilities:

• Write news and feature articles based on press releases, medical journals, conference presentations, and interviews with medical experts.
• Identify and develop topics of clinical relevance and interest to a diverse medical audience.
• Produce content for print and digital platforms, including articles, e-newsletters, and videos, ensuring scientific accuracy and alignment with project briefs.
• Manage assigned projects independently, ensuring timely delivery and adherence to content guidelines.
• Attend medical events, press conferences, scientific symposia/webinars, and international conferences (after-hours and weekends may be required).
• Conduct interviews with leading medical experts across various specialties to gather insights for content development.

Required Skills:

• A recognized degree in life sciences or healthcare with knowledge of various therapeutic areas.
• Exceptional English writing and editing skills, with the ability to produce clear and engaging content.
• At least 2 years of experience in medical writing within a publication or communications agency.
• Ability to present complex scientific data in an engaging and well-structured format.
• Strong multitasking abilities and the capability to work under tight deadlines.
• Excellent communication skills, including conducting interviews with medical experts in English.
• Team-oriented with a collaborative, solution-driven approach.
• A keen interest in medical innovation and healthcare trends.

Desirable Skills:

• Proficiency in Cantonese and the ability to understand materials written in traditional Chinese is an advantage.

If you are passionate about healthcare and medical writing, and thrive in a dynamic, fast-paced environment, we would love to hear from you! Apply today to be part of an exciting and impactful team.

Position Title: Product Specialist
Location: Singapore
Department: Sales
Reports To: Sales Manager

Purpose of the Position

The Product Specialist serves as a key marketing liaison between healthcare professionals (HCPs) and the company. This role is pivotal in ensuring the growth of the company by achieving sales targets within an assigned territory, while adhering to corporate compliance and industry guidelines. The Product Specialist is responsible for building and maintaining professional relationships with healthcare providers, offering product knowledge, and contributing to the overall success of the sales team.

Key Responsibilities

1. Preparation

• Demonstrate full knowledge of company policies, philosophy, and marketing strategies and operate within this framework.
• Possess in-depth knowledge of disease, anatomy, physiology, pharmacology, and the market landscape relevant to the assigned product category.
• Maintain strong product knowledge, including a comprehensive understanding of the product range and competitive landscape.
• Deliver planned presentations in alignment with brand strategy and objectives.
• Communicate with healthcare professionals (HCPs) using approved materials and clinical evidence in an ethical and professional manner.
• Address HCP inquiries and objections effectively and follow up promptly.
• Participate in training sessions, product knowledge updates, and sales skills development to stay aligned with the brand strategy.
• Develop key account strategies to maximize market and product potential.
• Provide updates on sales performance, key account strategy, and progress during quarterly business reviews.

2. Territorial Management

• Maintain an up-to-date list of relevant HCP contacts and manage territory efficiently.
• Implement targeted segmentation and focus efforts on achieving set call coverage, frequency, and call rates.
• Ensure timely and accurate recording of customer visits and interactions.
• Prepare schedules for daily, weekly, and quarterly customer coverage to optimize territory management.
• Contribute to sales forecasts and inventory plans on a monthly basis.
• Participate in local and overseas conferences and annual cycle meetings as required.

3. Sales and Distribution

• Achieve sales targets within the assigned territory, in line with company guidelines and policies.
• Promote and sell the company’s product range as outlined in the sales budget.
• Ensure product penetration at both clinic and hospital levels.
• Maximize results from trade deals and promotions by regularly assessing the potential of HCPs.

4. Market Intelligence

• Monitor competitive activities and report on new and existing products, sales strategies, and promotional efforts.
• Keep track of competitor organizational changes and developments.
• Conduct market surveys and gather relevant information as needed.

5. Administration

• Ensure proper maintenance and accountability of all company property, materials, and samples.
• Submit monthly expense claims on time and in strict adherence to internal policies and procedures.

6. Public Relations

• Represent the company positively and professionally in all interactions.
• Build and maintain effective relationships with internal and external stakeholders.
• Foster strong and lasting relationships with assigned HCPs.

Key Requirements

• A positive attitude toward learning and development, with responsiveness to constructive feedback.
• Self-driven and motivated to achieve high performance.
• A minimum of 1 year of pharmaceutical experience (experience in nephrology is advantageous), though new graduates are welcome to apply.
• Ability to embrace challenges and remain determined in achieving set goals.

Quality Compliance Manager

The Position

Maintain Quality system according to GDP and the corporate quality guideline to ensure good regulatory compliance to Law and Regulation applicable, and the implementation of quality policy and quality objectives. Conduct quality supervision and operation on business activities related to product quality, and ensure product quality, safety and quality process compliance in Hong Kong OPU.

Tasks & Responsibilities

Maintenance and implementation of the quality management system (KPI: Achieve the company quality objective)

• Responsible for/support the routine management and operation of batch disposition, satisfy product market supply in compliance.
• Responsible for Technical Complaint Management, acts as the local Management System Owner (l-MSO) for TPC's working with Global MSO in Corporate Quality, ensure all complaints received are recorded, proceeded, closed following the procedure with properly and timely manner.
• Responsible for/support the routine operation of product Change Control, Deviations, Events, and Complaints. Participate in relevant communications to ensure that quality-related businesses in compliance with regulatory and the company’s requirements.
• In the role of a Key User or Management System Owner (MSO), responsible for the management of related documents and collection of KPI/success indicators. In case of new user, responsible for corresponding training for new users, and participate in the regular communication and interactive.
• Lead the management of market actions and mock recalls for Hong Kong Market.
• Participate in and support the implementation of quality risk management with ROPU Quality.
• Lead the quality management reviews.

Discrepancy management (KPI: Deviations/CAPA created and closed to meet KPI targets)

• Local management system owner for Discrepancy Management system (Deviation/CAPA). Active partner with TCM Quality teams to implement all procedures to ensure compliance with Corporate requirements.
• Co-ordinates all Trackwise and Vault (or equivalent) software to ensure records are initiated, updated and closed per agreed timings.
• Manage Temperature and Logistical issues associated with the inbound deliveries and manage the Deviations in partnership with Supply Chain.

Supplier/3PL/Distributor management (KPI: Achieve the company quality objective)

• Support ROPU Quality and/or Local Supply Chain and participate in the management of suppliers, distributors and customers in Hong Kong, and participate in the communication and cooperation with suppliers, distributors and customers.
• Support ROPU Quality in the process of qualification of new suppliers, distributors.
• Responsible for/support the quality supervision associated with local suppliers includes but not limit to evaluation and review/approval on the company’s impacted changes, issues, etc.

Training and document management: (KPI: Achieve the company quality objective)

• Responsible for/support the routine operation of training management, and complete related training accordingly.
• As the coordinator and a key user of controlled document management system, responsible for/support the operation of GxP document life cycle management in system. Responsible for/support archiving and management of paper and electronic documents and providing training for new users accordingly.
• Responsible for/support managing the gap analysis of SOP and ensure that corporate regulations are implemented locally as required.

Requirements

• Bachelor's degree in pharmacy, bioscience or relevant discipline.
• Ability to correctly judge and ensure the implementation in quality management.
• Min 3 years’ experiences in Quality Management in Pharmaceutical industry.
• Have business/supply chain related quality management experience; Familiar with the relevant law and requirements of GSP/GDP
• Good competency in communication and collaboration. Strong leadership in teamwork & result Orientated.
• Strong Communication and inter-personal skills which allow efficient messages and clear engagement within the Network.