Key Responsibilities

Our client is a leading multinational bank with well-established financial operations across the APAC region. We are seeking a professional Receptionist to support the daily operations of its banking office.

Overview:

The Receptionist will provide professional front-desk and administrative support for a banking office. As the first point of contact for clients, visitors, and internal stakeholders, the role is responsible for delivering a welcoming, efficient, and high-quality service experience while ensuring the smooth daily operation of the reception area.

Key Responsibilities:

• Greet and register clients and visitors professionally, manage access procedures, and direct visitors to the appropriate meeting rooms or contacts.
• Handle incoming calls, emails, and general enquiries promptly and courteously, ensuring messages and requests are relayed accurately.
• Manage meeting room bookings, room setup, and equipment arrangements; coordinate with internal stakeholders to ensure meetings run smoothly.
• Maintain a clean, tidy, and professional reception and front-of-house area at all times.
• Handle incoming and outgoing courier items, mail, and deliveries, ensuring proper logging, distribution, and follow-up.
• Provide general administrative support, including ordering pantry and office supplies, maintaining records, processing invoices or payments, arranging office repairs, and updating key registers.
• Coordinate refreshments, light meals, and tea services for client visits and internal meetings.
• Support ad hoc administrative tasks and projects assigned by the team, including clerical support for relevant business units.
• Uphold the bank’s service standards, confidentiality requirements, and professional image in all interactions.

Requirements:

• Tertiary education or above.
• At least 2 years of receptionist, front-of-house, customer service, or administrative support experience, preferably within banking, financial services, or a multinational corporation.
• Good command of spoken and written English, Cantonese, and Mandarin.
• Proficient in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Professional appearance and telephone manner, with strong interpersonal and communication skills.
• Well-organized, detail-oriented, and able to manage multiple tasks and priorities independently.
• A customer-focused mindset, positive attitude, and strong team spirit.
• Familiarity with general office administration, courier handling, meeting coordination, and office-supply management.

Interested parties please send your application with full career history, current and expected salary by clicking Apply button below. Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

About Our Client

Our client is a well-established global fashion and lifestyle brand known for its distinctive style, quality products, and customer-focused retail experience. They are seeking an enthusiastic and service-oriented Retail Sales Associate to join their store on Pedder Street in Central, Hong Kong, and contribute to its sales performance and service excellence.

About the Role

As a Retail Sales Associate, you will deliver attentive and professional customer service while supporting the store’s sales objectives. You will build lasting customer relationships, provide relevant product recommendations, and keep customers informed about new arrivals and promotions through appropriate communication channels.

You will also work closely with your teammates to create a welcoming shopping environment and achieve individual and store sales targets. Candidates with more extensive retail experience may be considered for the Senior Retail Sales Associate position.

Key Responsibilities

• Deliver excellent customer service and create a positive in-store shopping experience
• Understand customers’ needs and recommend suitable products
• Achieve individual sales targets and contribute to the store’s overall sales performance
• Collaborate with teammates to achieve shared sales and service objectives
• Build and maintain strong, long-term customer relationships
• Communicate with customers through channels such as phone and WeChat
• Share timely information about new arrivals, products, promotions, and in-store activities
• Maintain a professional appearance that reflects the company’s brand image and standards
• Respond professionally to customer enquiries, service issues, and unexpected situations
• Develop strong product knowledge through professional training and self-directed learning
• Support daily retail operations, including merchandise presentation, inventory-related activities, and general store upkeep
• Perform other duties as assigned by the store management team

Requirements

• Previous retail sales experience is essential
• Experience working in a flagship store or high-traffic retail environment is strongly preferred
• Fluent in English; proficiency in Cantonese and/or Mandarin would be an advantage
• Strong customer service, interpersonal, and communication skills
• Sales-driven, proactive, and highly self-motivated
• Demonstrates initiative, self-discipline, and a responsible work attitude
• Comfortable communicating with customers and maintaining relationships through phone, WeChat, and other appropriate channels
• Able to remain calm and respond effectively to unexpected situations
• Professional presentation consistent with the company’s brand standards
• Strong team player with the ability to work toward shared sales targets
• Willing to work retail shifts, including weekends and public holidays
• Candidates with more extensive or relevant experience may be considered for the Senior Retail Sales Associate position

Reporting to the Sales Manager, you will:

• Promote the company's products and services to healthcare professionals across both private and public healthcare sectors.
• Develop and execute territory plans to achieve and exceed sales objectives.
• Build and maintain strong professional relationships with healthcare professionals and key stakeholders.
• Gather market insights, monitor industry trends, and maintain an up-to-date customer database.
• Work closely with cross-functional teams to develop and implement effective customer engagement and marketing initiatives.

Requirements:

• Bachelor's degree in Life Sciences, Healthcare, Business, or a related discipline is preferred.
• Experience in pharmaceutical, healthcare, medical device, or related industries is advantageous but not essential.
• 1-2 years of relevant sales, account management, or customer-facing experience is preferred.
• Candidates with more extensive experience may be considered for senior-level positions.
• Self-motivated, proactive, and capable of working independently.
• Strong communication, interpersonal, and relationship-building skills.
• Good organizational and territory management skills, with a results-oriented mindset.

We are currently seeking a Fraud Investigation Professional to support a leading banking client's fraud risk management function. The successful candidate will be responsible for conducting fraud investigations, analysing suspicious activities and emerging fraud trends, supporting fraud prevention initiatives, and collaborating with key stakeholders to enhance fraud controls and mitigate financial crime risks. This role offers excellent exposure to the banking industry and an opportunity to contribute to critical fraud risk and compliance initiatives.

Overview
Support fraud analytics and anti-fraud initiatives within the Control & Compliance function. The role focuses on leveraging data insights to strengthen fraud prevention controls, enhance detection capabilities, and support the Bank's risk management strategy.

Key Responsibilities

• Support the development and execution of fraud analytics and anti-fraud initiatives.
• Assist in the implementation of new fraud controls, including data analysis, requirement gathering, UAT testing, and result validation.
• Monitor fraud trends and identify opportunities to improve fraud detection effectiveness.
• Prepare fraud risk reporting, key risk indicators, and management information dashboards.
• Support investigations into fraud incidents, emerging fraud attacks, and financial crime typologies.
• Conduct research on fraud trends, regulatory developments, and industry best practices.

Requirements

• Degree in Data Science, Computer Science, Statistics, Mathematics, or a related discipline.
• At least 1 year of experience in fraud analytics, risk analytics, financial crime compliance, or risk management within banking or financial services.
• Knowledge of banking products, operations, and relevant regulatory requirements, particularly AML.
• Familiarity with data analysis tools, statistical techniques, and programming languages.
• Strong analytical, communication, and problem-solving skills.
• Proficiency in English and Chinese, including Putonghua.

Interested parties please send your application with full career history, current and expected salary by clicking Apply Now button below. Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

Responsibilities

• Draft, review and negotiate a wide range of legal and commercial documentation, including corporate agreements, commercial documents and internal policies

• Provide legal advice and general support to the business on a range of legal issues relating to business lines
• Work with senior lawyers on managing disputes and regulatory investigations
• Engage with external counsel as necessary
• Conduct legal research and support ad hoc projects and strategic initiatives as required

Requirements

• Bachelor's degree in Law (LLB or equivalent)  with at least 4-8 years' experience gained in financial groups (ideally qualified Lawyer) 

• Exposure to asset management, brokerage or insurance would be useful 
• Strong communication and drafting skills 
• Fluency in English and Chinese is required