About the Position

As a Customer Service Representative, you will serve as the approachable and supportive ambassador of our brand. Your role is to assist consumers across various communication platforms, respond to enquiries, address concerns, and foster positive, lasting relationships within our community.

Key Responsibilities

• Deliver courteous and professional support to customers via multiple channels, including phone, email, WhatsApp Business, Facebook Messenger, and WeChat
• Respond to customer questions, feedback, and complaints with empathy and assurance to ensure a satisfactory experience
• Provide accurate and easy‑to‑understand information about company products, offering practical advice and recommendations where appropriate
• Develop simple and relevant discussion topics or content to encourage conversation and interaction within online communities
• Capture basic consumer feedback and insights from daily interactions and relay them to the team to support marketing and engagement efforts
• Ensure customer information is accurately recorded and kept up to date in internal systems such as Salesforce
• Assist with day‑to‑day operational tasks, including order follow‑ups, basic reporting, data entry, and mailing activities
• Adhere to company policies, procedures, and regulatory requirements, working closely with internal teams and external partners to ensure efficient operations

Requirements

• Previous customer service experience, or a strong passion for supporting and assisting others
• Interest or foundational knowledge in nutrition, or health‑related topics is an advantage
• Confident in communicating with customers over the phone and through digital platforms, including managing enquiries or complaints calmly and professionally
• Enjoys engaging with people and being active in online community interactions
• Self‑motivated, positive, and capable of working both independently and collaboratively within a team
• Basic computer proficiency, including Microsoft Word, Excel, PowerPoint, and Chinese input methods
• Strong verbal and written communication skills in both English and Chinese (Cantonese and Mandarin)

About us

As a proud member of the Ascentium Group, we stand at the forefront of innovation in Human Capital Solutions. With a forward-thinking mindset, we deliver a tailored suite of services that empower our clients to thrive in today’s fast-changing business landscape.

Our client is a multinational bank with an all-rounded financial operations at its prime within the APAC region.  They are looking for passionate KYC/ CDD candidate to join their team for a corporate client screening project.

Responsibilities:

• Perform details screening on new onboarding, customer maintenance and CDD review profiles for SME and Corporate customers
• Work with relationship managers and internal teams to obtain client information where appropriate
• Ensure compliance with local and Group guide on Name Screening Alerts Management for Virtual Account customers
• Complete the name screening of the assigned VA alerts within the designated timeframe at a highly efficient, precise and vigilant manners
• Perform discounting to the potential alerts generating from Account Opening System within an agreed SLA, to review and document the justifications for alerts disposition
• Maintain high quality and low error rate of the daily assigned tasks
• Data input and update to system
• Any ad-hoc tasks as instructed

Requirements:

• Degree holder in Business, Finance or other related disciplines
• Minimum of 1 year of relevant experience in CDD/ KYC/ AML Compliance in banking or financial institutions
• Knowledge of banking operations procedures, customer requirements and documents verification
• Proficiency in both English and Chinese (Cantonese & Mandarin)
• Detail-minded, proactive with high sense of responsibility and teamwork
• Good time management skills and ability to prioritise and work to tight timeframes

Interested parties please send your application with full career history, current and expected salary by clicking Apply Now button. Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

Responsibilities: 

• Lead regional financial control across Singapore, Hong Kong, China, and Switzerland, with overall responsibility for consolidation, consistent accounting policies, and standardised close processes.
• Oversee monthly, quarterly, and annual closes, ensuring accurate, timely, and compliant consolidated reporting under IFRS and local GAAP.
• Review and approve management accounts, statutory financial statements, and balance sheet integrity across the region, ensuring audit-ready documentation.
• Build, lead, and develop a high-performing regional finance team and partner closely with the Group CFO on audits and strategic initiatives.
• Manage regional treasury activities, including cash flow forecasting, liquidity management, banking relationships, working capital optimisation, FX exposure, and treasury reporting.
• Apply strong insurance or brokerage accounting expertise to commission income recognition, provisions, and compliance with evolving standards such as IFRS 17.
• Own statutory, tax, and regulatory reporting across all jurisdictions and lead Big 4 audits, internal controls, and stakeholder coordination.
• Lead ERP and finance systems implementation and harmonisation, driving automation, standardisation, and continuous process improvement.

Requirements: 

• Bachelor’s degree in Accounting, Finance, or a related field, with a recognised professional qualification such as CPA, ACCA, CA, or equivalent.
• 12–18+ years of progressive finance experience, including at least 5 years in a senior controllership or regional finance leadership role.
• Big 4 audit background strongly preferred, particularly candidates who qualified in assurance before moving into industry.
• Proven experience leading regional, multi-entity consolidations across markets such as Singapore, Hong Kong, and/or China.
• Strong insurance sector background, gained within insurers, brokers, MGAs, reinsurers, or insurance intermediaries.
• Demonstrated ownership of external audits, statutory reporting, and regulatory filings across one or more APAC jurisdictions.
• Hands-on treasury experience covering cash flow forecasting, liquidity management, banking relationships, FX exposure, and intercompany funding in a multi-currency environment; exposure to treasury systems is an advantage.
• Experience leading or supporting ERP implementations or major finance systems transformations, with strong understanding of end-to-end finance processes and controls.
• Deep technical accounting expertise across IFRS and relevant local GAAPs, combined with a structured, disciplined control mindset.
• Strong leadership, analytical, communication, and stakeholder management skills, with the ability to operate effectively in a complex, fast-changing regional environment.
• Mandarin language capability is an advantage for engagement with the China business.

Responsibilities: 

• Define and drive the overall vision, strategy, and long-term growth of the organization
• Lead business scaling initiatives, revenue growth, and full P&L management in a high-growth environment
• Oversee operations across blockchain, Web3, DeFi, and digital asset initiatives, ensuring operational excellence
• Develop and manage token economics (tokenomics) and related digital asset strategies
• Represent the organization with regulators, government bodies, investors, and at major industry events
• Build, lead, and inspire high-performing, cross-functional and often remote teams
• Establish and maintain strong relationships with investors, strategic partners, and industry stakeholders
• Lead fundraising efforts, including venture capital engagement and investor relations
• Ensure compliance with evolving global regulatory frameworks for digital assets and financial services
• Act as a key spokesperson, providing thought leadership and market insight across the region

Requirements: 

• Bachelor’s or Master’s degree in Finance, Computer Science, Economics, or a related discipline
• Native in English a MUST; Mandarin proficiency is an advantage 
• 10+ years of senior leadership experience, including C-level or equivalent roles
• Proven background in blockchain, cryptocurrency, fintech, or traditional financial services
• Deep technical understanding of blockchain protocols, Web3 infrastructure, DeFi, NFTs, and digital assets
• Strong knowledge of global regulatory and compliance requirements related to digital assets
• Demonstrated ability to drive strategy, manage growth, and scale organizations in fast-paced environments
• Proven success in VC fundraising, investor relations, and strategic partnership development
• Experience managing budgets, financial performance, and organizational operations
• Excellent communication, public speaking, and stakeholder management skills
• High autonomy, strong decision-making capability, and a collaborative leadership style

Executive, Talent Acquisition (Business Consulting Services)

As a proud member of the Ascentium Group, we stand at the forefront of innovation in Human Capital Solutions. With a forward-thinking mindset, we deliver a tailored suite of services that empower our clients to thrive in today’s fast-changing business landscape.

We are seeking a dynamic and driven professional to join our Professional Resources Solutions division as a valuable member of our team. In this crucial role, you will play a pivotal part in sourcing top-tier talent for client projects while contributing to the growth of our business.

Key Responsibilities

• Understand client project needs and proactively source suitable candidates through various channels
• Conduct high-quality phone, virtual, and in-person interviews to assess candidates’ experience and attributes
• Manage and maintain an up-to-date candidate database, including documentation of evaluations and interview feedback
• Ensure exceptional candidate care by gathering feedback from placed candidates and monitoring their performance to align expectations between candidates and clients
• Facilitate candidate placement and successfully close offers, acting as a strategic partner in securing the right talent
• Proactively expand the firm’s network by identifying potential prospects and initiating outreach to cultivate new business opportunities and client relationships.
• Support marketing initiatives such as organizing client conferences, preparing promotional materials (e.g., posters and schedules), and contributing to market intelligence reports
• Oversee administrative tasks including job postings, interview coordination, database updates, and ad hoc support as needed
• Demonstrate commitment to the firm’s core values and competency standards

Key Requirements

• Bachelor’s degree holder with 2–3 years of experience in a recruitment agency or related environment
• Proactive business development mindset with the ability to identify opportunities to expand client relationships and contribute to revenue growth
• Self-driven and independent, yet highly collaborative with a team-first mindset
• Strong attention to detail and a willingness to manage administrative responsibilities
• Excellent interpersonal, communication, and time management skills
• Proficient in Cantonese and English, both spoken and written

Interested parties please send your application with full career history, current and expected salary by clicking Apply Now button below. Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

Responsibilities: 

• Finance, treasury, and administrative oversight for regional private equity investments across Australia, Greater China, Japan, Korea, India, and Southeast Asia.
• Support deal execution by setting up holding structures, onboarding service providers, opening bank/custody/trading accounts, and managing fund flows for drawdowns and distributions.
• Coordinate with external advisors and internal teams across jurisdictions.
• Oversee third‑party administrators and review statutory and corporate documentation.
• Review SPV financial statements, coordinate audits, and manage ongoing regulatory and KYC requirements.
• Manage treasury activities, including cash controls, liquidity monitoring, expense payments, and wire transfers.
• Execute wind‑down of holding structures following investment exits.
• Prepare monthly portfolio reporting and support quarterly investor reporting.
• Monitor pipeline and liquidity; liaise with fund administration and tax teams on capital activity and structuring.
• Support ad‑hoc analysis, projects, and management presentations.

Requirements:

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline; professional qualification (CPA, ACCA, CFA).
• Relevant experience in private equity, asset management, fund administration, or a comparable investment environment.
• Hands‑on exposure to transaction support, investment holding structures, and multi‑jurisdictional operations.
• Solid understanding of financial reporting, audits, regulatory compliance, and KYC processes.
• Practical treasury experience, including cash management, liquidity oversight, and payment execution.
• Ability to coordinate effectively with external advisors, administrators, and internal regional teams.
• Strong analytical, organizational, and attention‑to‑detail skills, with the ability to manage multiple priorities.
• Excellent communication skills and ability to operate independently in a fast‑paced, cross‑border setting.