Responsibilities:

Application & ERP Enhancement

• Collaborate with business units to identify opportunities for system enhancement and deliver solutions that enhance efficiency and decision-making.
• Ensure that application architecture meets compliance, security, and scalability requirements.
• Oversee the upgrade, implementation, and optimization of ERP systems to support business operations

IT Operations & Infrastructure

• Standardize systems and processes to ensure data consistency and cross-border operational visibility.
• Maintain a secure, scalable, and high-availability IT infrastructure across all regions.
• Manage vendor relationships and negotiate regional IT service contracts.

Strategic Leadership & Digital Transformation

• Champion AI-driven solutions aimed at operational automation, demand forecasting, customer personalization, and predictive maintenance.
• Lead initiatives for process transformation to enhance service delivery, reduce costs, and streamline workflows across all business units.
• Advise senior leadership on investment priorities, digital trends, and emerging technologies.
• Develop and execute a regional IT strategy that aligns with the Group’s multi-sector business objectives.

Cybersecurity, Compliance & Risk Management

• Conduct regular security audits, penetration testing, and disaster recovery drills to enforce robust cybersecurity frameworks that protect corporate, customer, and payment data.
• Ensure compliance with local data privacy regulations.

Project Management Excellence

• Establish KPIs and reporting mechanisms to monitor project progress and benefits realization.
• Lead multi-country IT projects from initiation through to completion, ensuring they are delivered on time, within scope, and on budget.
• Apply structured project management methodologies (e.g., Agile, PMP) to ensure transparency, stakeholder alignment, and risk mitigation.

Qualifications & Experience

• A Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 15 years of progressive IT experience, with a minimum of 3 years in a management role.
• Proven experience in ERP enhancement, application integration, and digital transformation within the hospitality, leisure, or property sectors.
• Familiarity with cloud-based enterprise solutions, POS, ERP, and CRM systems.
• Demonstrated success in managing large-scale IT projects with cross-border teams.
• Strong communication, negotiation, and stakeholder management skills in multicultural environments.
• Fluency in both English and Chinese.

Responsibilities

Operational Advisory

• Identify operational gaps, suggest improvements, and initiate solutions to enhance collaboration and productivity.
• Guide regional teams in Japan and Korea on systems or process enhancements, ensuring alignment with APAC-wide standards.
• Contribute as a solution partner to internal initiatives and events, providing insights and recommendations for operational cohesion and program efficacy.
• Temporarily assume roles in other areas of the Operations Team as needed.
• Perform additional duties as assigned in a small, agile team.

System and Process Optimization

• Oversee the administration, training, and optimization of key productivity platforms (e.g., Asana, Salesforce, Slack), including developing SOPs, onboarding resources, and ongoing support for effective team use.
• Collaborate with departmental leaders to advise on solutions and continuously improve operational systems and workflows, enabling efficient cross-functional collaboration, including OKR tracking, budget planning, and HR processes.

AI Technology and Data Solutions

• Research and recommend new tools, AI-driven solutions, and automation opportunities to enhance workflows and efficiency.
• Work with leadership to integrate best practices in data management, cybersecurity, and responsible AI use into our policies, and provide training for the team.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or Computer Science, with a minimum of 5 years of experience in operations, systems optimization, or process improvement.
• Advanced studies or certifications in Project Management (PMP, PRINCE2, or Agile/Scrum) are preferred.
• Strong knowledge of key productivity tools such as Asana, Salesforce, Slack, and Google Workspace is essential.
• Basic coding skills, including HTML and Google Apps Script, or similar scripting familiarity.
• Experience with automation tools like Zapier or Make.com.
• Proven ability in designing and enhancing internal systems or workflows, including onboarding, planning tools, and team coordination processes.
• Capability to translate complex operational needs into clear solutions, such as developing SOPs, training materials, and onboarding resources.
• Experience advising senior leaders and regional teams on process improvement strategies.
• General knowledge of office and business operations; experience in a startup, nonprofit, or remote work environment is advantageous.
• Strong initiative, project management skills, attention to detail, and time management abilities.
• Excellent analytical and problem-solving skills, with a proactive attitude.
• Comfort working flexibly, both remotely and onsite, in a rapidly growing and dynamic organization.

A cutting-edge Web3 platform is reshaping the travel membership and loyalty space. Following a successful token launch and with a major exchange listing on the horizon, we’re entering a high-growth phase. We’re building the future of travel using blockchain technology—and we’re looking for a visionary Finance Manager to help architect our client's financial foundation from the ground up.

Requirements

• Bachelor’s degree or higher in IT, Business Studies, e-Commerce, or a related field.
• Strong understanding of e-commerce, with relevant experience preferred.
• Skilled in organizing, prioritizing, and managing tasks in line with project timelines while addressing the needs of various stakeholders.

Responsibilities

• Support E-Commerce operations (O2O) through on-site monitoring and assistance.
• Oversee enhancements to the E-Commerce platform, including ad hoc projects and channel development.
• Collaborate closely with the operations, digital marketing, logistics, and call center teams to ensure seamless E-Commerce development.
• Provide training and support to end-users regarding e-commerce systems and processes.
• Facilitate project team coordination to enhance communication and operational mechanisms among relevant project stakeholders.
• Assist in conducting user acceptance testing and quality assurance for e-commerce features and functionalities.
• Manage incidents and work requests, including regular analysis of issues.

Senior Foreman 高級管工/ 污水處理站/廢物處理站工程

Responsibilities:

• Minimum of 10 years of experience in construction or infrastructure projects.
• Certificate for Construction Safety Supervisors/ TCP 1
• Previous experience managing refuse transfer stations is highly desirable.
• Strong leadership and communication skills.
• In-depth knowledge of construction processes, safety regulations, and quality standards.

Job Description

• Collect customer behavior and data using various tools and sources, including in-store surveys, feedback from stores, and interactive customer sessions, ensuring the data is relevant and suitable for analysis.

• Gather feedback and information from customers worldwide, including product reviews, survey responses, chatbot interactions, social media comments, and inquiries to customer service.

• Organize and analyze this data promptly to inform decisions related to products, stores, marketing, and services. We're seeking leaders who can drive business process transformations based on customer insights.

• Focus on product development, store enhancements, marketing strategies, and service improvements derived from customer reviews and emerging trends.

• Utilize technology to collect and analyze data from product reviews, customer feedback, surveys, and social media. Conduct user tests and offline discussions for further insights.

• Accelerate decision-making across relevant departments through quantitative and qualitative analysis, ensuring that products align with customer demand.

• Capture customer data through innovative services such as chatbots, Interactive Voice Response (IVR), and size measurement tools. These advanced services enable us to gather extensive data from global customers that was previously inaccessible.

• Identify insights to drive service improvements and create new demand through thorough analysis.

Requirements

• Ability to comprehend consumer and business needs and translate them into actionable steps.

• Confidently communicate and collaborate with key stakeholders in branding and commercial teams.

• Self-motivated with strong communication and interpersonal skills.

• Enhance data collection from stores and consumers by initiating campaigns.

• Possess professional survey design skills to create effective surveys that yield valuable business data.

• Proven analytical skills with a passion for applying them to complex situations.

• Familiarity with Hong Kong consumer behavior and the digital landscape is an advantage.

• Capable of driving change by influencing, inspiring, and collaborating with others.

• Experience in retail or FMCG is a plus.

Responsibilities: 

• Lead the preparation of monthly, quarterly, and annual financial statements 
• Ensure the accounting records and documentation comply with US GAAP, Sarbanes-Oxley (SOX) requirements, local statutory requirements and company policies
• Manage the consolidation and reporting processes across multiple entities and business units
• Develop and maintain reporting templates and dashboards for internal and external stakeholders
• Support external audits and liaise with auditors to provide necessary documentation and explanations
• Drive continuous improvement in reporting processes and systems, including automation and standardization

Requirements: 

• Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent certification preferred
• 8+ years of experience in accounting, preferably in a multinational or U.S.-based company
• Strong knowledge of U.S. GAAP and financial reporting standards
• Experience with D365 and Hyperion is a plus
• Excellent analytical, problem-solving, and communication skills
• Ability to manage multiple priorities and meet tight deadlines
• High attention to detail and commitment to accuracy