Job Description

Supply Chain – Operations Specialist

We are seeking a Supply Chain Operations Specialist to support and optimize our daily logistics operations. This role is ideal for candidates with hands-on experience in freight forwarding, 3PL/4PL, buyer/supplier logistics, or sourcing operations, and who are passionate about using data-driven insights to improve performance.

Key Responsibilities:

• Oversee day-to-day supply chain operations, ensuring compliance with SOPs and resolving exceptions efficiently across internal and external stakeholders.
• Schedule and coordinate shipments, manage carrier capacity, and ensure optimal space utilization.
• Prepare accurate freight volume forecasts through data analysis, supporting better planning with carriers and freight forwarders.
• Maintain and update shipping data in internal systems, ensuring data integrity and accessibility.
• Generate regular shipment status reports and track KPIs to monitor service levels and operational efficiency.
• Collaborate closely with freight forwarders, regional supply chain teams, and suppliers to resolve operational issues and ensure timely, complete deliveries.
• Monitor and evaluate the performance of logistics service providers to ensure alignment with SLAs and business goals.
• Support the roll-out of new operational processes and system changes aligned with evolving business needs.
• Assist the Supply Chain Manager with ad-hoc projects and strategic initiatives as needed.

Requirements:

• Tertiary degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Minimum 3–5 years of full-time experience in logistics or supply chain operations—experience in Freight Forwarding, 3PL/4PL, Buyer/Sourcing offices preferred.
• Demonstrated experience in logistics reporting, analytics, and data visualization using tools such as Excel, Power BI, Tableau, or similar BI platforms.
• Strong analytical mindset with the ability to interpret logistics data and translate it into actionable insights.
• Advanced MS Excel skills (pivot tables, VLOOKUP, macros, dashboards).
• Proficient in logistics management software
• Excellent command of business English (written and verbal), fluency in Mandarin Chinese is essential.
• Strong problem-solving, project coordination, and time management abilities.
• Proactive, collaborative team player with excellent communication and interpersonal skills.
• High attention to detail, with solid organizational and planning capabilities.

Are you a detail-oriented supply chain professional with a knack for logistics planning, data analysis, and stakeholder coordination? Do you thrive in fast-paced environments where operational excellence meets strategic thinking? If so, this opportunity certainly is for you!

Interested candidates are invited to apply for further details, due to a high influx of applicants, only suitable candidates will be invited to interview.