Job Description
Training Officer | MNC, HK Listed (Renewable Contract)
Our Client is one of the Fortune Global 500 Companies. They are now looking for Training Officer for their Business. This position will be under one year contract, subject to renewal.
Job Description
- Coaching of retail shop staff at forecourt and convenient shops of our retailing business
- Involve in the selection and competence assessment of key frontline personnel pivotal to operations excellence delivery
- Spot the needs and pain points in development of key frontline personnel and address such needs through internal and external training
- Help cascade proven service excellence and selling techniques to Frontline staff
- Management for all the relevant training activities and materials dedicated to targeted audiences
Job Requirements
- Higher Diploma with 1+ years of work experience in training role, preferably in retail industry
- Positive thinking with "To-do" attitude to work in a team
- Adaptive to a tight schedule with different stakeholders
- Strong spoken and written Chinese; fluent English a plus
- Proficiency in MS Excel, Word, PowerPoint and Outlook
- Experience in managing online meeting tools a plus