Job Description

Responsibilities:

Application & ERP Enhancement

• Collaborate with business units to identify opportunities for system enhancement and deliver solutions that enhance efficiency and decision-making.
• Ensure that application architecture meets compliance, security, and scalability requirements.
• Oversee the upgrade, implementation, and optimization of ERP systems to support business operations

IT Operations & Infrastructure

• Standardize systems and processes to ensure data consistency and cross-border operational visibility.
• Maintain a secure, scalable, and high-availability IT infrastructure across all regions.
• Manage vendor relationships and negotiate regional IT service contracts.

Strategic Leadership & Digital Transformation

• Champion AI-driven solutions aimed at operational automation, demand forecasting, customer personalization, and predictive maintenance.
• Lead initiatives for process transformation to enhance service delivery, reduce costs, and streamline workflows across all business units.
• Advise senior leadership on investment priorities, digital trends, and emerging technologies.
• Develop and execute a regional IT strategy that aligns with the Group’s multi-sector business objectives.

Cybersecurity, Compliance & Risk Management

• Conduct regular security audits, penetration testing, and disaster recovery drills to enforce robust cybersecurity frameworks that protect corporate, customer, and payment data.
• Ensure compliance with local data privacy regulations.

Project Management Excellence

• Establish KPIs and reporting mechanisms to monitor project progress and benefits realization.
• Lead multi-country IT projects from initiation through to completion, ensuring they are delivered on time, within scope, and on budget.
• Apply structured project management methodologies (e.g., Agile, PMP) to ensure transparency, stakeholder alignment, and risk mitigation.

Qualifications & Experience

• A Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 15 years of progressive IT experience, with a minimum of 3 years in a management role.
• Proven experience in ERP enhancement, application integration, and digital transformation within the hospitality, leisure, or property sectors.
• Familiarity with cloud-based enterprise solutions, POS, ERP, and CRM systems.
• Demonstrated success in managing large-scale IT projects with cross-border teams.
• Strong communication, negotiation, and stakeholder management skills in multicultural environments.
• Fluency in both English and Chinese.