Job title: Head of Fraud
Job type: Permanent
Emp type: Full-time
Industry: Technology
Functional Expertise: Human Resources IT and Technology
Salary type: Annual
Salary: negotiable
Job published: 2025-11-26
Job ID: 100743
Contact name: Becky Tam
Phone number: +85239150285
Contact email: becky.tam@linksinternational.com

Job Description

Responsibilities

  • Lead revenue growth by managing the APAC pipeline for Fraud and ID Solutions, collaborating closely with sales teams to increase win rates and overall profitability.
  • Define pricing strategies, build revenue/cost models, ensure strong ROI, and maintain full compliance with financial policies.
  • Develop sales enablement tools, training programs, and materials to boost team effectiveness and support strategic account planning.
  • Shape the long-term product family roadmap in close partnership with Global Fraud Solutions leadership.
  • Perform ongoing market analysis and competitive intelligence to uncover new opportunities and refine portfolio strategy.
  • Monitor KPIs, customer feedback, and emerging trends to quickly spot product gaps and drive continuous improvement.
  • Act as the go-to subject matter expert in fraud, risk, AML/KYC, digital onboarding, and decision-flow solutions; lead client conversations and support adoption success.
  • Deliver client training sessions, webinars, and speak at industry events while nurturing strong partner relationships to capture valuable market insights.
  • Evaluate potential acquisitions, strategic partnerships, and alliances, delivering clear recommendations to senior leadership.
  • Prioritize the product pipeline by aligning initiatives with company strategy, incorporating Voice of the Customer (VOC) insights, and guiding go-to-market decisions.

Requirements

  • Bachelor’s degree or higher in Computer Science, Engineering, Statistics, or a related field.
  • Minimum 10 years in Product Management or Business Analysis within banking or fintech, including at least 5 years in senior leadership positions.
  • Proven track record of accelerating business growth through large-scale transformation programs.
  • Highly client-oriented with strong presentation and communication skills; prior experience as a presales consultant or solution architect is a strong plus.
  • Deep domain knowledge in Fraud & ID management, AML, KYC/KYB, Digital Onboarding, decision engines, eKYC, RPA, blockchain, and modern web/mobile technologies.
  • Solid grasp of industry trends and operational workflows, with the ability to translate them into efficient designs, evaluate project viability from a business lens, and clearly articulate requirements to engineering teams.
  • Experience with SME digital onboarding or SME lending solutions is a significant advantage.
  • Proactive, innovative mindset with high ownership, comfort in ambiguous environments, and excellent multitasking capabilities.
  • Exceptional verbal and written communication skills, including the ability to influence stakeholders at all levels.
  • Willingness to travel multiple times per year as needed.