About the Company

Join a leading multinational pharmaceutical company with a strong presence across global and a trusted portfolio in consumer health. They are committed to improving everyday health through science‑backed, accessible solutions. As they continue to expand within key retail and channel partners, they are seeking a passionate and strategic Key Account Manager (KAM) to drive growth and deliver excellence.

About the Role

As the Key Account Manager, you will be responsible for managing and growing key retail accounts. You will drive commercial excellence by executing category‑led strategies, optimizing in‑store performance, and building long‑term partnerships with customers.

This role is ideal for someone who is commercially savvy, data‑driven, and experienced in the fast‑moving consumer health or FMCG/OTC environment.

Key Responsibilities

Account Management & Business Growth

• Own and manage key chain accounts to achieve sales targets, market share growth, and profitability.
• Develop annual business plans and joint business plans (JBPs) with key customers.
• Drive listing, assortment optimization, promotional activities, and trade marketing initiatives.

Commercial Strategy & Execution

• Analyze market trends, consumer insights, and category performance to develop winning strategies.
• Lead negotiations for trading terms, pricing, promotions, and contracts.
• Ensure execution excellence across point-of-sale activities, merchandising standards, and visibility.

Cross‑functional Collaboration

• Work closely with Trade Marketing, Sales Operations, Supply Chain, Finance, and Marketing to deliver seamless execution.
• Partner with marketing teams to implement brand activities aligned with customer requirements.

Operational Excellence

• Monitor sales performance, forecast accuracy, inventory levels, and supply continuity.
• Prepare monthly reports and business reviews to ensure transparency and accountability.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, or related discipline.
• 3–6 years of experience in Key Account Management or Sales within pharma consumer health, OTC, FMCG, or retail trade.
• Strong experience with major HK pharmacy chains, modern trade, or key retail channels.
• Excellent negotiation, communication, and relationship‑building skills.
• Analytical mindset with strong commercial acumen.
• Self‑driven, collaborative, and able to thrive in a fast‑paced, matrixed MNC environment.

What We Offer

• Competitive salary and performance-based incentives.
• Career development in a global, purpose-driven organization.
• Exposure to strong consumer health brands and regional market opportunities.
• Supportive, dynamic, and diverse working culture.

About the Role

We are partnering with a top MNC Medical Device company, undergoing an exciting phase of transformation and growth within its medical device portfolio. This role offers a rare opportunity to lead a high‑performing commercial team across Hong Kong and Taiwan, driving market expansion, accelerating adoption of innovative therapies, and shaping future go‑to‑market strategies in a dynamic and fast‑evolving environment.

The position combines sales leadership, strategic marketing, and cross‑functional collaboration, with strong autonomy to influence commercial direction and build sustainable growth.

---

Key Responsibilities

Commercial Strategy & Market Growth

• Own and execute country‑level sales and marketing strategies to drive revenue growth, market penetration, and long‑term business sustainability
• Translate global and regional priorities into local operating plans aligned with market dynamics in HK & TW
• Identify growth opportunities through segmentation, targeting, and differentiated value propositions

Sales Leadership & Field Excellence

• Lead, coach, and develop a team of experienced sales managers, supervisors, and front‑line professionals
• Set clear performance expectations, monitor execution quality, and drive accountability against commercial targets
• Strengthen sales force effectiveness through robust processes, capability development, and performance management

Go‑to‑Market & Brand Activation

• Drive product and program launches, ensuring strong alignment across sales, marketing, training, and customer education
• Partner closely with field teams to execute impactful customer engagement, training programs, and product messaging
• Ensure consistent, compliant, and compelling brand presence across key accounts and clinical stakeholders

Cross‑Functional Collaboration

• Work closely with internal stakeholders 
• Balance multiple stakeholder objectives to ensure smooth execution of strategic initiatives and operational priorities
• Contribute to regional and global discussions, sharing market insights and best practices

Operational Excellence & Transformation

• Establish and refine sales and marketing processes to improve execution efficiency and scalability
• Lead through ambiguity and change, driving transformational initiatives in people, processes, and ways of working
• Oversee budgeting, forecasting, and resource allocation with strong financial discipline

Market Intelligence & Insights

• Monitor competitive landscape, market trends, and customer needs
• Leverage insights to adapt strategies, refine positioning, and strengthen differentiation

---

Requirements

• Bachelor’s degree in Business, Marketing, Life Sciences, or related disciplines
• 7+ years of relevant sales and commercial experience, including people management responsibility
• Proven track record of leading sales teams and delivering sustainable growth in medical devices, healthcare, or highly regulated industries
• Strong strategic thinking combined with hands‑on execution capability
• Experience working across Hong Kong and/or Taiwan markets is highly preferred
• Excellent stakeholder management and ability to influence across functions
• Comfortable navigating complexity, change, and evolving organisational environments
• Fluent in English; Cantonese and/or Mandarin strongly preferred

---

Why This Role

• Lead a high‑impact commercial function with real autonomy and ownership
• Opportunity to shape sales and marketing strategy during a critical growth and transformation phase
• Exposure to a fast‑moving, innovation‑driven medical device portfolio
• Strong regional visibility with meaningful influence on patient outcomes
• Ideal platform for senior commercial leaders ready to step into a broader, transformational role

Marketing Intelligence & Performance Analysis 

Healthcare & Community Partnerships

Operational Governance & Process Management

Core Responsibilities

1. Consistently achieve or exceed assigned sales targets and KPIs.
2. Execute full-cycle sales activities, promoting designated oncology therapies to approved customer segments.
3. Prepare and submit accurate, timely sales reports and forecasts in accordance with management requirements.
4. Participate in on-site sales training, field coaching, and ride-alongs; continuously improve performance through feedback and development plans.
5. Proactively identify and develop new business opportunities to expand the customer base and drive sales growth.
6. Effectively plan and optimize the use of territory resources, including marketing materials, sales programs, and approved promotional tools.
7. Build, nurture, and maintain long-term, professional relationships with key target customers and stakeholders.
8. Monitor and manage district-level expenses, budgets, and product sample allocations in compliance with company policies.
9. Represent the organization at relevant industry conferences, medical meetings, and professional seminars as required.

---

Job Requirements

1. Bachelor’s degree or equivalent in Biomedical Science, Pharmacy, Life Sciences, or a related scientific discipline.
2. Minimum 3 years of pharmaceutical sales experience with demonstrable, hands-on experience promoting oncology products.
3. Proven track record of consistently meeting or exceeding assigned sales targets in a highly competitive market.
4. Strong capability to identify high-potential accounts, segment customers, and expand the existing customer portfolio.
5. Solid experience in expense management, territory planning, and achieving demand generation objectives.
6. Excellent communication, presentation, and stakeholder management skills, with the ability to engage effectively with oncology specialists and healthcare decision-makers.
7. Fluency in English, Cantonese, and Mandarin (spoken and written).
8. Proficient in MS Office applications (Word, Excel, PowerPoint).

Responsibilities

• Develop and maintain an in-depth understanding of the CV market landscape, including competitor activities, market dynamics, and customer needs
• Promote and educate healthcare professionals on CV products, ensuring clear communication of product features, benefits, and appropriate usage
• Conduct regular sales visits and establish strong, trust-based relationships with healthcare professionals
• Formulate and execute effective strategies to enhance product adoption and achieve sales targets
• Represent the company at conferences, seminars, CME events, and other scientific gatherings to build networks and gather market insights
• Collaborate closely with cross-functional teams to ensure alignment in product strategy and promotional initiatives
• Perform additional ad hoc duties as required

Requirements

• Bachelor’s degree in a science-related discipline
• 1–3 years of pharmaceutical sales experience in CV
• Strong relationship-building and networking skills with a customer-first mindset
• Ability to work independently while also collaborating effectively within cross-functional teams
• Proficient in both English and Chinese

Our client is a globally renowned pharmaceutical company. As a (Senior) Medical Representative, you will be instrumental in driving the growth of the oncology portfolio while upholding the highest standards of ethics and compliance.

Responsibilities

• Develop and maintain an in-depth understanding of the oncology market landscape, including competitor activities, market dynamics, and customer needs
• Promote and educate healthcare professionals on oncology products, ensuring clear communication of product features, benefits, and appropriate usage
• Conduct regular sales visits and establish strong, trust-based relationships with healthcare professionals
• Formulate and execute effective strategies to enhance product adoption and achieve sales targets
• Represent the company at conferences, seminars, CME events, and other scientific gatherings to build networks and gather market insights
• Collaborate closely with cross-functional teams to ensure alignment in product strategy and promotional initiatives
• Perform additional ad hoc duties as required

Requirements

• Bachelor’s degree in a science-related discipline
• 1–3 years of pharmaceutical sales experience in oncology
• Strong relationship-building and networking skills with a customer-first mindset
• Ability to work independently while also collaborating effectively within cross-functional teams
• Proficient in both English and Chinese