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Our client is a global leader in medical technology, committed to delivering safe and effective solutions that improve patient outcomes. They are expanding their Hong Kong team and seeking a Regulatory & Quality Compliance Specialist to strengthen compliance and quality assurance for their service center operations.
Role Overview
The successful candidate will be responsible for implementing and maintaining quality compliance and assurance activities, ensuring adherence to Hong Kong regulatory requirements and global standards.
Key Responsibilities
- Establish and maintain distributor and importer quality systems in line with Hong Kong Code of Practice.
- Ensure proper control measures for ordering, supply, and distribution of medical devices.
- Apply for and maintain licenses and permits ( Wholesale Dealer Licence, Dangerous Goods, Psychotropic Drugs).
- Support audits and inspections, implement corrective actions, and ensure HK GDP compliance.
- Monitor legislative updates (CAP 134, CAP 138, CAP 137) and update SOPs/WIs accordingly.
- Manage nonconformance, CAPA plans, and effectiveness checks.
- Oversee document control, electronic records, and SAP quality notifications.
- Conduct internal and external audits, including third-party distributors.
- Organize quality training and maintain regulatory reference libraries.
Qualifications
- Bachelor’s degree in Pharmacy (Hong Kong) or equivalent science disciplines
- Minimum 3 years’ experience in Quality Assurance within pharmaceuticals or medical devices.
- Experience with ISO 9001, ISO 13485, and/or GDP standards.
- Hong Kong Registered Pharmacist highly preferred.
- Strong analytical, problem-solving, and communication skills; fluent in English and Cantonese/Mandarin.
Why Join Us?
- Be part of a global healthcare leader committed to quality and patient safety.
- Drive compliance excellence and make a tangible impact on healthcare delivery.
- Enjoy a collaborative culture with clear career progression opportunities.
Ready to Make an Impact?
Apply now or send your latest CV to tiffany.wong@linksinternational.com for a confidential discussion about this exciting opportunity in Hong Kong’s healthcare market.
What You’ll Do
Understand Consumers & Markets
- Stay ahead of trends shaping Korean consumer behavior.
- Analyze market data and competitive insights to identify growth opportunities.
- Share local market intelligence with regional and global teams to guide strategic decisions.
Build Strategies that Drive Growth
- Develop clear, actionable marketing plans to boost brand awareness and market share.
- Align local strategies with regional/global direction while tailoring them for the Korean market.
Bring Campaigns to Life
- Lead impactful ATL and BTL campaigns in collaboration with agency partners.
- Launch new brands and products that resonate with Korean consumers.
- Work closely with the commercial team to turn ideas into measurable results.
Partner & Grow the Business
- Collaborate with sales and commercial teams to expand Orkla’s footprint in Korea.
- Build strong relationships with key customers, vendors, and agencies.
- Represent Orkla brands confidently in partner and customer meetings.
Localize & Execute
- Adapt brand materials and messaging to fit local culture and regulatory requirements.
- Support product registration, packaging, and labeling for new launches.
Manage Budgets & Track Success
- Plan and manage marketing budgets effectively.
- Measure campaign performance and optimize for continuous improvement.
- Provide regular updates and insights on Orkla brands in Korea.
What You’ll Bring
- 5–8 years of marketing experience, ideally in FMCG, health, or personal care.
- Proven experience working with or within multinational companies.
- Excellent communication, presentation, and negotiation skills.
- Entrepreneurial mindset with a hands-on, “can-do” attitude.
- Fluency in Korean and English (spoken and written).
- Strong proficiency in MS Office (Excel, Word, PowerPoint).
Why You’ll Love Working with Us
- Join a global company with trusted, purpose-driven brands.
- Work in a collaborative, inspiring environment where your ideas matter.
- Lead meaningful projects that impact consumers’ health and wellbeing.
- Grow your career with international exposure and supportive teammates.
About Our Client:
Our client is a global leader in online trading and investment solutions, specializing in Forex, CFDs, and cryptocurrencies. With over two decades of experience and internationally recognized brands, they empower ambitious traders and investors across emerging markets. In Indonesia, they work in partnership with a local technology and operations provider to deliver exceptional services and accelerate regional growth.
About the Role:
This is a strategic leadership position responsible for driving both Global Sales and Service Excellence functions in Indonesia. The role combines revenue generation with customer experience leadership, ensuring alignment between client acquisition, retention, and service delivery across global markets.
Key Responsibilities:
- Lead and inspire multi-regional sales teams to achieve ambitious revenue, activation, and retention targets.
- Develop and execute strategic sales plans for market expansion and client acquisition across retail and HNW tiers.
- Oversee Relationship Management teams (Activation, Retention, HNW) to ensure tier-based engagement and trading activity.
- Drive customer service operations, including support, escalations, quality assurance, and knowledge management.
- Implement digital-first strategies leveraging AI, automation, and self-service tools to enhance efficiency and client experience.
- Collaborate cross-functionally to improve processes and deliver best-in-class service.
- Monitor KPIs such as conversion, retention, deposits, and client tier progression.
Requirements:
- University degree in Business, Finance, Economics, or related field.
- Proven leadership experience in both sales and customer-centric roles within a regulated CFD/forex brokerage.
- Fluency in Bahasa and English (written and spoken).
- Deep expertise in forex trading, currency markets, and macroeconomic factors.
- Strong analytical skills and ability to interpret market data and operational metrics.
- Experience implementing digital tools (CRM, automation, AI solutions).
- Knowledge of financial regulations and compliance frameworks.
Senior Manager, Customer Operations (Back Office)
About Our Client
Our client is a global leader in online trading and investment solutions, specializing in Forex, CFDs, and Crypto. With over two decades of experience and internationally recognized brands, they empower ambitious traders and investors across emerging markets. In Indonesia, they collaborate with a local technology and operations partner to deliver exceptional services and drive regional growth.
About the Role
As the Senior Manager, Customer Operations, you will play a critical role in ensuring smooth client onboarding and timely deposit/withdrawal processing. You will lead a blended team of onboarding and processing officers, collaborate across departments, and champion operational excellence while supporting compliance and risk management initiatives.
Key Responsibilities
- Lead a blended team of onboarding and processing officers, ensuring performance standards and team success
- Collaborate with back-office teams and managers from payments, processing, and enablement
- Enhance onboarding processes to optimize efficiency and client experience
- Support compliance and risk management, aligning with global standards
- Oversee KYC and screening processes, ensuring timely and policy-compliant execution
- Manage payment processing and fraud investigations for deposits and withdrawals
- Mentor and provide growth opportunities for team members
- Deliver feedback and guidance to achieve KPIs
- Prepare monthly and quarterly KPI reports for senior management
- Support shift planning and maintain contingency plans for business continuity
- Lead operational projects and act as a change champion
- Communicate and implement changes effectively within the team
Qualifications
- University degree in Economics, Accounting, Finance, IT, Project Management, or related fields
- 3–5 years’ experience in client onboarding (KYC) and/or processing operations, with leadership experience
- Fluency in Bahasa and English (written and spoken)
- Experience in onboarding and/or payments processing, preferably in financial or Forex industry
- Excellent communication skills and strong attention to detail
- Proven ability to lead teams and manage KPIs
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
- Ability to work in a fast-paced environment and adapt to change
- Knowledge of compliance and risk management processes preferred
- Proactive, solutions-oriented approach to problem-solving
About Our Client
Our client is a global leader in online trading and investment solutions, specializing in Forex, CFDs, and Crypto. With over two decades of experience and internationally recognized brands, they empower ambitious traders and investors across emerging markets. In Indonesia, they collaborate with a local technology and operations partner to deliver exceptional services and drive regional growth.
About the Role
We are seeking a strategic and commercially minded Regional Marketing Manager to lead marketing efforts across Indonesia. The role focuses on developing and executing impactful marketing strategies to support client acquisition, improve onboarding, and drive regional growth. It requires strong digital marketing expertise, regional market knowledge, and cross-functional collaboration skills. The ideal candidate combines commercial acumen with creativity and data-driven decision-making.
Key Responsibilities
- Regional Strategy & Execution: Design and implement targeted marketing plans for Indonesia, aligned with global objectives, and identify opportunities for revenue growth and market share.
- Commercial Focus: Ensure marketing initiatives contribute to lead generation, conversion, and revenue growth. Collaborate with Sales, Product, and Partnerships teams.
- Onboarding Funnel Optimization: Improve client onboarding journey using data and user insights to optimize conversion paths.
- Cross-Functional Collaboration: Act as the marketing lead for the region, working with Product, Payments, Compliance, Sales, and Partnerships teams.
- Regional Advocacy: Champion Indonesia internally by sharing market insights, campaign performance, and recommendations.
Requirements
- Proven experience in a regional or digital marketing role focused on the Indonesia market.
- Deep understanding of digital marketing strategies and tools across acquisition, CRM, and funnel optimization.
- Commercial mindset with a strong track record of delivering measurable business impact through marketing.
- Strong cross-functional collaboration skills and ability to align diverse teams behind shared regional goals.
- Analytical approach with experience using data and insights to guide strategy and improve performance.
- Excellent communication and stakeholder management skills.
- Fluency in Bahasa Indonesia and English (written and spoken) is essential.
- Desirable: Bachelor’s degree or equivalent professional experience; experience within a brokerage environment.
About Our Client:
Our client is a global leader in online trading and investment solutions, specializing in Forex, CFDs, and Crypto. With over two decades of experience and internationally recognized brands, they empower ambitious traders and investors across emerging markets. In Indonesia, they collaborate with a local technology and operations partner to deliver exceptional services and drive regional growth.
About the Role:
The Business Development Manager will be instrumental in executing the company’s growth strategy in Indonesia. This role focuses on building and strengthening strategic partnerships, expanding market presence, and driving revenue through innovative business development initiatives. The position involves close collaboration with international teams and active participation in regional expansion projects.
Key Responsibilities:
- Consistently achieve and exceed targets for revenue, trading volume, and active clients
- Develop and implement growth strategies through Introducing Brokers (IBs), strategic partners, and business development managers
- Lead expansion efforts in new markets within Indonesia by establishing strategic partnerships and leveraging existing relationships
- Utilize your network to identify key players and foster new collaborations that drive indirect contributions
- Optimize processes across functional areas to enhance efficiency and productivity
- Work closely with internal teams to ensure seamless experiences for partners and clients
Requirements:
- Minimum 5 years of experience in business development or partnerships within the trading industry (FX, CFD, or Crypto)
- Existing book of business is highly desirable
- Strong planning and execution skills with an entrepreneurial mindset
- Excellent problem-solving and decision-making abilities
- Highly self-motivated and results-driven
- Native Bahasa Indonesia speaker with strong English proficiency
- Ability to work under pressure and meet tight deadlines while driving team performance
What We Offer
We foster an environment where professionals take ownership of their career growth while receiving guidance and resources to succeed. You’ll have opportunities to learn, lead, and pursue your passions every day. Join a team that values collaboration, innovation, and cutting-edge technology.
Role Overview
This leadership role oversees the consumer interactive business for the Hong Kong region, operating within strategic guidelines set by global executive management. You will hold full accountability for P&L performance, setting goals for operational efficiency, profitability, new business acquisition, and consumer experience.
What You’ll Bring
- Bachelor’s degree in Business or Marketing; Master’s preferred
- 10+ years of proven management experience
- Strong business and technical acumen with ability to translate strategy into actionable goals
- Expertise in e-commerce and delivering superior consumer experiences
- Excellent communication, organizational, and interpersonal skills
- Ability to manage multiple projects under tight deadlines and influence stakeholders at all levels
- Comfort with initiating and managing change while maintaining clarity under pressure
Impact You’ll Make
You will drive business growth, lead strategic planning, and manage key client relationships to expand the consumer business. Responsibilities include setting revenue targets, aligning with long-term plans, overseeing budgets, and guiding cross-functional teams to deliver sustainable growth. You’ll champion marketing, product development, and sales strategies, strengthen brand awareness, and ensure operational excellence through forecasting, analytics, and customer acquisition initiatives.