Title: Marketing Executive (Fresh Graduate)

Location: Hong Kong

Company Overview:

Your new company is a leading pharmaceutical company dedicated to improving patient health and well-being through innovative products and solutions. They are committed to excellence in research, development, and marketing, and they are looking for a passionate and motivated Marketing Executive to join their dynamic team.

Position Overview:

As a Marketing Executive, you will play a vital role in supporting the marketing initiatives, helping to promote the pharmaceutical products in the Hong Kong market. This is an excellent opportunity for a fresh graduate to gain hands-on experience in the pharmaceutical industry and contribute to meaningful projects.

Responsibilities:

• Assist in the development and implementation of marketing strategies and campaigns for our pharmaceutical products.
• Conduct market research to identify trends, competitor activities, and customer needs.
• Collaborate with cross-functional teams, including sales, medical affairs, and regulatory, to ensure alignment in marketing efforts.
• Support the organization of promotional events, conferences, and product launches.
• Monitor and analyse the performance of marketing campaigns, providing insights and recommendations for improvement.

Qualifications:

• Bachelor’s degree in Life Sciences, Pharmaceutical Degree or a related field.
• Excellent written and verbal communication skills in English and Cantonese; proficiency in Mandarin is a plus.
• Ability to work collaboratively in a team-oriented environment.
• Passion for the pharmaceutical industry and a desire to learn and grow.

What You Will Gain:

• Comprehensive training and mentorship program.
• Opportunities for career growth and advancement within the company.
• A dynamic and inclusive work environment.
• Competitive salary and benefits package.

What you need to do now:

If you are a motivated individual looking to start your career in marketing within the pharmaceutical industry, click “Apply Now”!

Alternatively, send your latest CV to Kalpana.charles@linksinternational.com for confidential discussion of your career!

Customer Experience Operations Manager (E-Commerce, F&B Delivery)

About the Company:
Our client is a prominent player in the food delivery industry, well-known for its innovative approach to connecting customers with local restaurants and riders. As the company continues to grow, they are dedicated to enhancing the customer experience through efficient, reliable, and responsive service across all touchpoints.

About the Role:
The Customer Experience Operations Manager will play a crucial role in overseeing the performance of both in-house and outsourced customer care teams. This position will involve driving key projects to optimize customer service, reduce costs, and ensure the highest levels of satisfaction across both English and Cantonese-speaking customers, restaurants, and riders. The ideal candidate will be analytical, have strong leadership skills, and possess experience in customer service operations within fast-paced environments.

Key Responsibilities:

• Oversee daily operations for all service queues (chat/call) supporting both English and Cantonese-speaking stakeholders, including customers, restaurants, and riders.
• Lead initiatives aimed at improving performance metrics, such as reducing response and handle times, and delivering operational efficiencies.
• Develop and manage performance insights, KPIs, and targets to enhance productivity and service quality.
• Identify areas for improvement in both internal teams and external vendors, crafting strategic plans to address these performance gaps.
• Collaborate with in-market leadership teams to drive customer care excellence, ensuring high levels of satisfaction.
• Lead change management initiatives to optimize processes, resolve operational challenges, and continuously improve service delivery.
• Conduct deep performance analyses and present insights and action plans to senior executives.
• Participate in a rotating on-call schedule to provide support during critical operations periods when needed.

Requirements:

• Fluent in both English and Cantonese (spoken and written).
• A minimum of 5 years of experience in an Operations Manager role within a fast-moving environment, preferably with BPO experience.
• Proven track record of managing performance improvement projects and delivering measurable results.
• Strong multitasking skills with the ability to lead multiple projects independently.
• Experience managing vendor/partner relationships and driving performance improvement initiatives.
• Strong problem-solving abilities and crisis management experience.
• Familiarity with CRM systems (e.g., Zendesk, Salesforce) and experience in creating efficiencies across various platforms.
• Solid analytical skills with proficiency in Excel (e.g., pivot tables, INDEX MATCH); SQL knowledge is a plus.

Interested candidates please click apply or email your resume to jeremy.millip@linksinternational.com. Please note that only shortlisted candidates will be notified.
Links HR Malaysia Sdn Bhd, Business No.: 201701021602  

Senior Leasing Officer/ Leasing Officer

Our client a sizeable leading retail group with mass chain stores across APAC. They are looking for Senior Leasing Officer/ Leasing Officer to support general leasing matter for existing business.

Package:

• Guaranteed Double Pay
• Discretionary Bonus
• 5 Day Work Week
• Group Medical and Bonus

Responsibilities:

• Negotiate new leases, renew existing ones, and manage lease expirations and tenancy agreements
• Conduct market research, site analysis, feasibility studies, and financial assessments for new leases and renewals
• Coordinate with internal and external parties for store takeovers, handovers, fitting-out, and renovations
• Liaise with agents, property developers, and landlords to acquire new sites for store expansion
• Build and maintain good relationships with landlords, agents, and other stakeholders

Requirements:

• Degree in Business Administration or a related field
• 3 years of relevant leasing experience, preferably in the retail or real estate development industry
• Strong network with major property developers, landlords, and agents
• Excellent interpersonal, negotiation, analytical, and time management skills
• Proficient in Microsoft Office and good command of English and

Interested parties, please apply directly for further information, or reach Bella YAU directly on bella.yau@linksinternational.com with your resumes.

For more comprehensive list of our vacancies, please visit https://jobs.linksinternational.com/

Senior Leasing Manager – Commercial Leasing

Responsibilities:

• Design and implement leasing strategies that support the organization’s overall goals.
• Enhance efficiency, quality, and professionalism in asset and leasing management by analyzing market trends and competitive landscapes.
• Create and update policies, establish procedures and systems, and review existing policies to ensure alignment with best market practices.
• Oversee negotiations and execution of lease agreements, ensuring favorable terms for the organization while ensuring compliance with applicable regulations and policies.
• Establish and monitor KPIs for leasing activities, adjusting strategies as necessary based on performance.
• Oversee leasing budgets, forecasts, and financial performance, and provide comprehensive reports to upper management.
• Contribute to the success of new projects by providing insights during the planning and design phases from both leasing and end-user perspectives.
• Conduct regular reviews with your team, offering guidance on complex issues and addressing challenging complaints or inquiries from tenants, owners, and external parties.

Requirements:

• Bachelor's degree or equivalent; a professional real estate qualification is preferred.
• 15+ years of experience in asset and leasing management
• Extensive knowledge of the leasing market and property operations.
• Outstanding leadership and negotiation skills.
• A proactive, results-driven approach to challenges.
• Proficient communication skills in English, Mandarin, and Cantonese.

Assistant Quantity Surveyor Manager – Civil

A reputable design and construction company is looking for an Assistant Project Quantity Surveyor to oversee civil work.

Responsibilities:

• Report to a Commercial Manager and lead a team to manage commercial aspects of the design & build project.
• Measure and value contracts, including the monthly payment process and the agreement of interim and final accounts.
• Review all documentation to identify value variations and claims.
• Conduct cost analysis, budgeting, and measurements of claim records.

Requirements:

• Degree in Quantity Surveying with HKIS certification or an equivalent professional qualification.
• At least 10 years of relevant experience in civil work.
• Strong commercial and contractual acumen, with excellent communication and problem-solving skills.
• Experience with NEC contracts is highly preferred.
• Candidates with more experience may be considered for the position of Assistant Quantity Manager.

Interested parties please apply directly, for further information reach out to Bella YAU directly on bella.yau@linksinternational.com with your resumes.

From a more comprehensive list of our vacancies, please visit: https://jobs.linksinternational.com/

Commercial Manager

Responsibilities:

• Oversee overall quantity surveying function for a project, providing strategic cost advice and recommendations to the project management team.
• Develop and implement effective cost control systems and procedures to monitor project expenditure.
• Lead a team of quantity surveyors and provide guidance and mentorship to ensure high performance.
• Prepare and maintain detailed cost estimates, budgets, and financial reports throughout the project lifecycle.
• Analyze and validate contract variations, claims, and final accounts, ensuring timely and accurate processing.
• Collaborate with consultants, subcontractors, and internal stakeholders to resolve cost-related issues and maintain transparency.
• Identify and implement cost-saving opportunities and value engineering initiatives.
• Provide expert advice on contractual matters and interpret contract documents.

Requirements:

• Degree in Quantity Surveying, Construction Management, or a relevant discipline.
• Professional membership with HKIS and Registered NEC Professional
• 7 years of work experience, with 2 years of management experience on from contractor, consultancy, or client-side, preferably with exposure to civil projects.
• Excellent understanding of contract administration, variations, claims, and final accounts.
• Strong analytical and problem-solving skills, with the ability to think strategically.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Proactive, detail-oriented, and able to work under pressure to meet deadlines.