Job Description

Senior Executive/ Key Account Manager

A European company specializing in quality assurance for household goods is looking for a Senior Executive/ Key Account Manager to handle the client enquiry.

Responsibilities:

• Manage and develop relationships with key accounts.
• Ensure customer satisfaction and retention through exceptional service.
• Collaborate with teams to deliver tailored quality assurance solutions.
• Act as a liaison between clients and internal teams for product quality licensing.

Requirements:

• Fluency in French and English is a must.
• Proven customer service experience, preferably in quality assurance or supply chain related fields.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.