Associate Supply Chain Manager (Pharma)

Our client is a global market leader in the pharmaceutical industry, is dedicated to advancing health care and making a positive impact on global sustainability. They are currently seeking an exceptional Associate Supply Chain Manager (Pharma) to join their team. This individual will play a key role in optimizing the supply chain processes for their innovative pharmaceutical products, contributing to the company's mission of addressing critical health challenges and enhancing patient outcomes worldwide.

Key Responsibilities:

• Collaborate with key stakeholders to achieve business goals and manage KPIs (FCA, FVB, inventory, obsolescence, case fill rates).
• Ensure effective supply planning and mitigate stock issues with PS BP.
• Govern daily Supply Chain and O2C operations, providing solutions to business requests.
• Handle escalations and exceptions related to orders, pricing, payments, and legal matters.
• Develop commercial policies with global/local teams and train service networks.
• Address customer complaints and quality issues, coordinating with relevant teams for CAPA.
• Oversee O2C processes (credit, commissions, AR, customer accounts).
• Support audits, policy setup, SOP compliance, and digitalization projects.

Key Requirements:

• Diploma/Degree in Supply Chain/Logistics or related field.
• Minimum 6 year of working experience in supply chain/supply planning/customer service (preferably in FMCG)
• Strong proficient in SAP (FI/MM/SD/APO), Excel, and PowerPoint.
• Strong communication and collaboration skills in English and Chinese (Mandarin).
• Detail-oriented with a focus on accuracy.