Job Description

Overview

Our client is a major public service conglomerate and they are looking for a Commercial Development Department is dedicated to driving revenue through the creation of customer-centric products, leveraging data, and enhancing customer engagement.

Key Responsibilities

• Product Development: Create innovative, customer-focused products that enhance the experience of inbound tourists exploring Hong Kong.
• Partnership Development: Forge strategic partnerships and develop bundled offerings with travel agents, tourist attractions, F&B outlets, retailers, and transportation providers.
• Pricing and Revenue Optimization: Analyze market trends and opportunities to optimize pricing strategies and maximize revenue.
• Customer Experience Analysis: Understand and analyze the customer journey of inbound tourists to improve overall satisfaction and engagement.
• Sales Channel Management: Develop and manage both digital and physical sales channels, monitoring and enhancing their performance.
• Business Proposals and Reporting: Prepare compelling business proposals, pitching decks, and sales reports while reviewing commercial terms.
• Market Share Expansion: Collaborate with key organizations, including MICE organizers, government bodies, and tourist attractions, to increase product market share in the travel and tourism sector.
• Cross-Functional Collaboration: Work within broader teams and project groups to achieve overarching business goals, manage projects, and execute marketing campaigns.

Required Skills and Qualifications

• Bachelor’s degree in business studies, marketing, or related fields.
• Minimum of 8 years of proven experience in tourism and leisure product development, with at least 3 years in a managerial role leading a team.
• A self-motivated team player who thrives under pressure.
• Excellent communication and presentation skills.
• Proficiency in Mandarin, Cantonese, and English is essential.
• Detail-oriented, open-minded, and results-driven.
• Knowledge of the Greater Bay Area and broader Asian markets is preferred.
• Experience in design thinking or innovation methodologies is advantageous.
• Immediate availability is highly desirable.
• Candidates with less experience may be considered for the role of Assistant Commercial Development Manager.

Interested candidate, please share your CV to gloria.ho@linksinternational.com.