Job Description

Quality Specialist (Based HCMC, Vietnam)

Key Responsibilities

As a Quality Specialist, you will bridge the gap between our European retail headquarters and manufacturing partners in Vietnam. Your primary mission is to ensure that all hardgoods (furniture, home decor, kitchenware, and seasonal items) meet strict European safety standards and quality expectations before shipment.

• Inspections & Audits: Conduct pre-production, in-line, and final random inspections (FRI) at factories based on AQL standards, alongside evaluating new suppliers' quality systems.
• Compliance & Testing: Guarantee product conformity with European regulations (such as REACH, RoHS, CE, and LFGB) while coordinating testing protocols with external labs like SGS or Intertek.
• Defect & Sample Management: Evaluate and approve pre-production gold samples, investigate quality failures on the line, and enforce corrective and preventive actions (CAPA) with vendors.

Requirements & Benefits

We are seeking an autonomous technical professional with strong communication skills and a deep understanding of international retail compliance.

• Professional Qualifications: 3–5 years of QA/QC experience specializing in hardgoods within a global trading house, buying office, or multinational retailer.
• Technical & Language Skills: Deep knowledge of hardgoods manufacturing processes (wood, metal, plastic, or ceramics), product testing standards, and fluency in both English and Vietnamese.
• Mobility & Location: Based in Ho Chi Minh City, with the willingness to travel frequently to factories in neighbouring manufacturing hubs like Binh Duong and Dong Nai.
• The Package: A highly competitive salary, performance bonuses, comprehensive private health insurance, and structured career progression within a stable global retail network.