Job Description

Our client is a leading multinational bank with well-established financial operations across the APAC region. We are seeking a professional Receptionist to support the daily operations of its banking office.

Overview:

The Receptionist will provide professional front-desk and administrative support for a banking office. As the first point of contact for clients, visitors, and internal stakeholders, the role is responsible for delivering a welcoming, efficient, and high-quality service experience while ensuring the smooth daily operation of the reception area.

Key Responsibilities:

• Greet and register clients and visitors professionally, manage access procedures, and direct visitors to the appropriate meeting rooms or contacts.
• Handle incoming calls, emails, and general enquiries promptly and courteously, ensuring messages and requests are relayed accurately.
• Manage meeting room bookings, room setup, and equipment arrangements; coordinate with internal stakeholders to ensure meetings run smoothly.
• Maintain a clean, tidy, and professional reception and front-of-house area at all times.
• Handle incoming and outgoing courier items, mail, and deliveries, ensuring proper logging, distribution, and follow-up.
• Provide general administrative support, including ordering pantry and office supplies, maintaining records, processing invoices or payments, arranging office repairs, and updating key registers.
• Coordinate refreshments, light meals, and tea services for client visits and internal meetings.
• Support ad hoc administrative tasks and projects assigned by the team, including clerical support for relevant business units.
• Uphold the bank’s service standards, confidentiality requirements, and professional image in all interactions.

Requirements:

• Tertiary education or above.
• At least 2 years of receptionist, front-of-house, customer service, or administrative support experience, preferably within banking, financial services, or a multinational corporation.
• Good command of spoken and written English, Cantonese, and Mandarin.
• Proficient in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Professional appearance and telephone manner, with strong interpersonal and communication skills.
• Well-organized, detail-oriented, and able to manage multiple tasks and priorities independently.
• A customer-focused mindset, positive attitude, and strong team spirit.
• Familiarity with general office administration, courier handling, meeting coordination, and office-supply management.

Interested parties please send your application with full career history, current and expected salary by clicking Apply button below. Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.