Job Description

Infrastructure Engineer (M365, L2 Admin), 1-yr renewable contract

About Company
Our client is a leading global business-services provider offering corporate administration, trust, and fiduciary solutions across jurisdictions such as Singapore, Hong Kong, the BVI, and the Cayman Islands. They provide end-to-end support from company setup to ongoing compliance, ensuring clients operate efficiently across multiple jurisdictions.

About Role
The Infrastructure Engineer will be based in the Kuala Lumpur office and will play a key role in supporting and maintaining the organisation’s technology environment across multiple jurisdictions. This role focuses on administering Microsoft 365 and Azure services, delivering Level 2 support, and ensuring stable, secure, and efficient IT operations. The ideal candidate is a hands-on technical professional with strong problem-solving abilities and experience managing modern cloud-based infrastructure.

 Key Responsibilities

• Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, and Intune
• Manage and maintain Azure infrastructure components such as virtual machines, networking, and identity services
• Provide Level 2 support for infrastructure-related issues, ensuring timely resolution and minimal disruption
• Collaborate with cross-functional teams to integrate and optimize various Microsoft technologies
• Assist with basic desktop support tasks including troubleshooting hardware/software issues and user onboarding
• Monitor system performance, conduct routine maintenance, and implement improvements
• Participate in infrastructure projects, upgrades, and migrations
• Maintain documentation for systems, processes, and configurations
• Ensure compliance with security policies and best practices

Required Skills & Qualifications

• Higher diploma or bachelor’s degree in Information Systems, Computing, or related fields
• 3–5 years of hands-on experience as a Level 2 infrastructure administrator
• Strong hands-on expertise with Microsoft 365 and Azure
• Familiarity with other Microsoft technologies (e.g., Windows Server, Active Directory, SCCM, Power Platform) is a plus
• Basic understanding of networking concepts (e.g., TCP/IP, DNS, VPN)
• Experience with desktop support in a corporate environment
• Excellent communication skills in English, Chinese would be advantageous
• Ability to work independently and manage tasks with minimal supervision
• Strong problem-solving skills and attention to detail