Job Description
Role Overview
We are seeking a commercially driven International Marine Key Account Manager to develop, manage, and expand our portfolio of local and global marine accounts. Acting as the primary commercial lead, you will align account strategies across multiple markets and partner closely with internal teams—including technical, supply chain, customer service, pricing, marketing, and legal—to deliver seamless customer solutions and drive sustainable revenue growth.
We are seeking a commercially driven International Marine Key Account Manager to develop, manage, and expand our portfolio of local and global marine accounts. Acting as the primary commercial lead, you will align account strategies across multiple markets and partner closely with internal teams—including technical, supply chain, customer service, pricing, marketing, and legal—to deliver seamless customer solutions and drive sustainable revenue growth.
Key Responsibilities
- Account Management & Strategy
- Own and grow a portfolio of local and international marine accounts, aligning account strategies across regions to maximize long-term commercial value and customer retention.
- Serve as the primary point of contact for key accounts, overseeing service quality, overall customer experience, and claims resolution.
- Represent the company at international trade shows, conferences, and industry events to elevate brand visibility and strengthen market relationships.
- Business Development & Commercial Execution
- Design and execute targeted prospecting plans to build a robust sales pipeline and expand our international marine footprint.
- Identify new partnership opportunities, spearheading go-to-market models, contractual frameworks, and digital service implementations.
- Partner with marine lubrication engineering teams to align commercial strategies with technical solutions during business development.
- Lead complex contract negotiations and coordinate with legal teams to finalize commercial agreements.
- Market Intelligence & Reporting
- Monitor and analyze international shipping trends, vessel ownership and management structures, market shifts, and competitor activity to inform business strategy.
- Deliver regular business updates to regional leadership, including customer visit reports, sales activity summaries, and periodic business reviews.
- Operations, Governance & Compliance
- Collaborate with regional customer operations to maintain accurate account structures, fleet records, and agreed commercial terms.
- Partner with customer service and credit teams to monitor account payments, invoicing, and credit limits.
- Ensure strict adherence to internal policies, business processes, international sanctions, and global trade compliance regulations.
Candidate Profile
- Education: Bachelor’s degree or equivalent professional qualification (Engineering preferred).
- Experience: Minimum of 3 years in a B2B commercial, key account management, or business development role, ideally within the maritime, shipping, or marine lubricants sectors.
- Industry Knowledge: Familiarity with marine engineering or marine lubricants is a strong advantage.
- Skills: Proven negotiation, presentation, and communication skills with the ability to navigate complex commercial discussions.
- Mindset: Collaborative and adaptable, with a track record of working effectively across diverse functions, cultures, and international markets.
- Languages: Fluency in English, Cantonese, and Mandarin is required; proficiency in French is a strong advantage.