Responsibilities

• Lead revenue growth by managing the APAC pipeline for Fraud and ID Solutions, collaborating closely with sales teams to increase win rates and overall profitability.
• Define pricing strategies, build revenue/cost models, ensure strong ROI, and maintain full compliance with financial policies.
• Develop sales enablement tools, training programs, and materials to boost team effectiveness and support strategic account planning.
• Shape the long-term product family roadmap in close partnership with Global Fraud Solutions leadership.
• Perform ongoing market analysis and competitive intelligence to uncover new opportunities and refine portfolio strategy.
• Monitor KPIs, customer feedback, and emerging trends to quickly spot product gaps and drive continuous improvement.
• Act as the go-to subject matter expert in fraud, risk, AML/KYC, digital onboarding, and decision-flow solutions; lead client conversations and support adoption success.
• Deliver client training sessions, webinars, and speak at industry events while nurturing strong partner relationships to capture valuable market insights.
• Evaluate potential acquisitions, strategic partnerships, and alliances, delivering clear recommendations to senior leadership.
• Prioritize the product pipeline by aligning initiatives with company strategy, incorporating Voice of the Customer (VOC) insights, and guiding go-to-market decisions.

Requirements

• Bachelor’s degree or higher in Computer Science, Engineering, Statistics, or a related field.
• Minimum 10 years in Product Management or Business Analysis within banking or fintech, including at least 5 years in senior leadership positions.
• Proven track record of accelerating business growth through large-scale transformation programs.
• Highly client-oriented with strong presentation and communication skills; prior experience as a presales consultant or solution architect is a strong plus.
• Deep domain knowledge in Fraud & ID management, AML, KYC/KYB, Digital Onboarding, decision engines, eKYC, RPA, blockchain, and modern web/mobile technologies.
• Solid grasp of industry trends and operational workflows, with the ability to translate them into efficient designs, evaluate project viability from a business lens, and clearly articulate requirements to engineering teams.
• Experience with SME digital onboarding or SME lending solutions is a significant advantage.
• Proactive, innovative mindset with high ownership, comfort in ambiguous environments, and excellent multitasking capabilities.
• Exceptional verbal and written communication skills, including the ability to influence stakeholders at all levels.
• Willingness to travel multiple times per year as needed.

Job Responsibilities

• Design and develop training decks and learning materials that align with the institution’s brand guidelines and objectives.
• Assist in planning and executing internal communication and marketing strategies to promote learning solutions and services.
• Generate creative ideas and manage regular and ad hoc content updates across internal communication channels.
• Draft, edit, and proofread text-based content; collaborate with designers or independently produce graphics and digital assets.
• Support the Centre of Learning Excellence in delivering engagement activities, enhancing learning experiences, and contributing to research initiatives.
• Implement internal learning promotional campaigns, ensuring timely and high-quality deliverables.
• Provide support in managing digital learning platforms and related administrative tasks.
• Maintain records and inventories of digital learning materials and perform routine clerical duties as required.

Requirements

• Bachelor’s degree in Communications, Marketing, Training & Development, or related fields.
• At least 2 years’ experience in internal communications, learning, or marketing within large organizations.
• Strong track record in campaign management, learning material production, and event coordination.
• Excellent written and spoken English and Chinese.
• Independent, detail-oriented, and motivated with strong time management skills.
• A collaborative team player who builds positive relationships with colleagues and partners.
• Tech-savvy, with proficiency in MS Office Suite and familiarity with digital learning tools and virtual training platforms.

Responsibilities

· Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.

· Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.

· Execute new initiatives and enhancements that result in innovative use of network and server technologies.

· Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects that enhance service delivery and user satisfaction.

· Work with Central ICT Infra capability centres to design and best-fit infrastructure solutions considering existing and future needs.

· Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.

· Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.

· Develop budget forecast and track expenditure utilisation.

· Act as Point-of-Contact of Infrastructure team for new projects and initiatives.

· Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.

· Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.

· Perform any other duties as may be assigned by the Head of IT or CIO.

Requirements

· Bachelor’s degree in computer science, Computer Engineering, Electronics Engineering, Information Technology, or equivalent qualification.

· 3–5 years of relevant experience in designing, deploying, and managing enterprise-level ICT infrastructure services.

· Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security.

· Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts.

· Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.

· Proactive and dedicated professional with a meticulous, organised, and resourceful approach to work.

Strong interpersonal, communication (verbal and written) and analytical skills

System Engineer (12-Month Renewable Contract)

📍 Location: Singapore 🕒 Employment Type: Contract

About the Role

We’re seeking a motivated System Engineer to support IT operations and infrastructure for a leading tech-driven organization. This is a fantastic opportunity to gain hands-on experience and grow your career in a collaborative environment.

Key Responsibilities

· Monitor and maintain daily IT operations including troubleshooting and patching.

· Provide Level 1 and 2 support for Windows, Active Directory, backup, and storage systems.

· Assist with after-hours maintenance and upgrades when needed.

· Perform routine system administration tasks such as log reviews and patch deployments.

· Manage virtual environments (VMWare/Hyper-V) and Windows servers.

· Collaborate with senior engineers and vendors to resolve escalated issues.

· Prepare basic reports and documentation.

· Stay updated on system updates and security advisories.

Qualifications

· Diploma or Degree in IT or related field.

· 1–3 years of experience in IT infrastructure or system support.

· Basic knowledge of Windows Server, Active Directory, and virtualization technologies.

· Exposure to backup systems and ITSM processes is a plus.

· Microsoft and/or ITIL certifications are preferred but not required.

· Strong problem-solving skills and a willingness to learn.

· Excellent communication and teamwork abilities.