Responsibilities

• Lead revenue growth by managing the APAC pipeline for Fraud and ID Solutions, collaborating closely with sales teams to increase win rates and overall profitability.
• Define pricing strategies, build revenue/cost models, ensure strong ROI, and maintain full compliance with financial policies.
• Develop sales enablement tools, training programs, and materials to boost team effectiveness and support strategic account planning.
• Shape the long-term product family roadmap in close partnership with Global Fraud Solutions leadership.
• Perform ongoing market analysis and competitive intelligence to uncover new opportunities and refine portfolio strategy.
• Monitor KPIs, customer feedback, and emerging trends to quickly spot product gaps and drive continuous improvement.
• Act as the go-to subject matter expert in fraud, risk, AML/KYC, digital onboarding, and decision-flow solutions; lead client conversations and support adoption success.
• Deliver client training sessions, webinars, and speak at industry events while nurturing strong partner relationships to capture valuable market insights.
• Evaluate potential acquisitions, strategic partnerships, and alliances, delivering clear recommendations to senior leadership.
• Prioritize the product pipeline by aligning initiatives with company strategy, incorporating Voice of the Customer (VOC) insights, and guiding go-to-market decisions.

Requirements

• Bachelor’s degree or higher in Computer Science, Engineering, Statistics, or a related field.
• Minimum 10 years in Product Management or Business Analysis within banking or fintech, including at least 5 years in senior leadership positions.
• Proven track record of accelerating business growth through large-scale transformation programs.
• Highly client-oriented with strong presentation and communication skills; prior experience as a presales consultant or solution architect is a strong plus.
• Deep domain knowledge in Fraud & ID management, AML, KYC/KYB, Digital Onboarding, decision engines, eKYC, RPA, blockchain, and modern web/mobile technologies.
• Solid grasp of industry trends and operational workflows, with the ability to translate them into efficient designs, evaluate project viability from a business lens, and clearly articulate requirements to engineering teams.
• Experience with SME digital onboarding or SME lending solutions is a significant advantage.
• Proactive, innovative mindset with high ownership, comfort in ambiguous environments, and excellent multitasking capabilities.
• Exceptional verbal and written communication skills, including the ability to influence stakeholders at all levels.
• Willingness to travel multiple times per year as needed.

Job Responsibilities

• Design and develop training decks and learning materials that align with the institution’s brand guidelines and objectives.
• Assist in planning and executing internal communication and marketing strategies to promote learning solutions and services.
• Generate creative ideas and manage regular and ad hoc content updates across internal communication channels.
• Draft, edit, and proofread text-based content; collaborate with designers or independently produce graphics and digital assets.
• Support the Centre of Learning Excellence in delivering engagement activities, enhancing learning experiences, and contributing to research initiatives.
• Implement internal learning promotional campaigns, ensuring timely and high-quality deliverables.
• Provide support in managing digital learning platforms and related administrative tasks.
• Maintain records and inventories of digital learning materials and perform routine clerical duties as required.

Requirements

• Bachelor’s degree in Communications, Marketing, Training & Development, or related fields.
• At least 2 years’ experience in internal communications, learning, or marketing within large organizations.
• Strong track record in campaign management, learning material production, and event coordination.
• Excellent written and spoken English and Chinese.
• Independent, detail-oriented, and motivated with strong time management skills.
• A collaborative team player who builds positive relationships with colleagues and partners.
• Tech-savvy, with proficiency in MS Office Suite and familiarity with digital learning tools and virtual training platforms.

Responsibilities

· Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.

· Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.

· Execute new initiatives and enhancements that result in innovative use of network and server technologies.

· Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects that enhance service delivery and user satisfaction.

· Work with Central ICT Infra capability centres to design and best-fit infrastructure solutions considering existing and future needs.

· Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.

· Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.

· Develop budget forecast and track expenditure utilisation.

· Act as Point-of-Contact of Infrastructure team for new projects and initiatives.

· Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.

· Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.

· Perform any other duties as may be assigned by the Head of IT or CIO.

Requirements

· Bachelor’s degree in computer science, Computer Engineering, Electronics Engineering, Information Technology, or equivalent qualification.

· 3–5 years of relevant experience in designing, deploying, and managing enterprise-level ICT infrastructure services.

· Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security.

· Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts.

· Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.

· Proactive and dedicated professional with a meticulous, organised, and resourceful approach to work.

Strong interpersonal, communication (verbal and written) and analytical skills

System Engineer (12-Month Renewable Contract)

📍 Location: Singapore 🕒 Employment Type: Contract

About the Role

We’re seeking a motivated System Engineer to support IT operations and infrastructure for a leading tech-driven organization. This is a fantastic opportunity to gain hands-on experience and grow your career in a collaborative environment.

Key Responsibilities

· Monitor and maintain daily IT operations including troubleshooting and patching.

· Provide Level 1 and 2 support for Windows, Active Directory, backup, and storage systems.

· Assist with after-hours maintenance and upgrades when needed.

· Perform routine system administration tasks such as log reviews and patch deployments.

· Manage virtual environments (VMWare/Hyper-V) and Windows servers.

· Collaborate with senior engineers and vendors to resolve escalated issues.

· Prepare basic reports and documentation.

· Stay updated on system updates and security advisories.

Qualifications

· Diploma or Degree in IT or related field.

· 1–3 years of experience in IT infrastructure or system support.

· Basic knowledge of Windows Server, Active Directory, and virtualization technologies.

· Exposure to backup systems and ITSM processes is a plus.

· Microsoft and/or ITIL certifications are preferred but not required.

· Strong problem-solving skills and a willingness to learn.

· Excellent communication and teamwork abilities.

OT Cybersecurity Resident Engineer

Contract Type: 12-Month Renewable Contract

Location: Central Area / CBD / Tanjong Pagar (travel required between 3 locations)

Preferred Background: OT (Operational Technology) experience preferred

Scope of Work

1. Asset Management and Compliance

Oversee ICS/Non-ICS assets to ensure full compliance with cybersecurity risk policies.

Maintain and update asset register and conduct site discovery assessments.

2. Cybersecurity Monitoring and Mitigation

Collaborate with vendors and partners to ensure mitigation of threats and vulnerabilities.

Conduct Vulnerability Assessments (VA) using Claroty tool.

Upload and track VA data and resolution status using the Claroty platform.

3. Risk Assessment and Advisory

Provide advisory based on findings from Risk Assessments (RAs) and internal audits.

Review vendor proposals and oversee implementation based on risk assessment requirements.

4. Architectural Design Review

Review and update existing architectural design, drawings, and schematics.

5. Audit Attendance and Support

Attend audits, provide responses, and prepare supporting documentation.

6. Change Management and New Solutions

Recommend and implement changes for ICS/Non-ICS solutions in line with IT/cybersecurity policies.

7. Troubleshooting and Maintenance

Perform Level 1 troubleshooting within 30 minutes of breakdown notification.

Attend to issues after working hours as required.

Supervise and ensure maintenance and software/server patching by vendors as per schedule.

8. Standard Operating Procedures (SOPs)

Review and recommend updates for relevant SOPs.

9. Digital Spine Support

Support Digital Spine initiatives to ensure site infrastructure integration and functionality