Job Description
IT System Engineer – APAC Role / Global leading jewellery retail company
Position Overview:
The IT Engineer will be responsible for providing comprehensive network and IT system support to our offices and salons across the Asia region. This role involves technical support, maintenance services, and project implementation to ensure the smooth operation of our IT infrastructure.
Key Responsibilities:
- Provide technical support and maintenance services for software, desktop, server, network, and hardware systems across approximately 15 locations in Asia (covering Hong Kong, China, Taiwan, Macau, Korea, Singapore, and Japan)
- Prepare, install, and set up user workstations and computers
- Perform system monitoring, performance checks, and data backup operations
- Assist the Regional Senior IT Manager in designing and implementing various IT projects as directed by the Group CIO and CFO for Asia
- Maintain comprehensive IT inventory records to safeguard the company's IT assets and facilitate maintenance and auditing
Main Interactions:
Internal: Provide support to all staff across the Asia region
External: Coordinate with local merchants and service providers as needed
Qualifications and Requirements:
- Diploma or above in Computer Science or a related discipline, with MCSE qualification preferred
- 2 years of related experience in supporting macOS, Microsoft Windows, Office applications, and desktop hardware, preferably in a retail business environment
- Strong knowledge in system and network management, including Microsoft Active Directory, Microsoft Exchange, TCP/IP networking, and Microsoft operating systems (Windows 11, Windows Server)
- Experience with Citrix and Checkpoint Firewall is an advantage
- Self-motivated, hardworking, and possess good interpersonal skills
- Well-organized and able to work independently under pressure
- Proficient in English, Mandarin, and Cantonese
- Willing to travel within Asia regions when necessary
Interested candidate, please share your CV to gloria.go@linksinternational.com or call Gloria at 9728 6625 for further discussion.