Our client is a Asia's premier commercial satellite operator with excellent market access, technologies and commitment to customer service. Currently they are looking for an IT Engineer to join, and report to network manager directly.

Responsibilities

• Support and maintain enterprise networks to ensure meet the corporate level's security standards
• Monitor, troubleshoot and resolve network issues with troubleshooting skills and knowledge
• Provide day-to-day administration on Network appliance, e.g. Firewall, Router, Switch, Access Point and IPSEC 
• Conduct network changes and assist in network and security project implementation
• Manage and maintain good relationship with external vendor

Requirements

• Degree or Diploma in Computer Science/Networking or related disciplines 
• Minimum of 2 years hands on experience in enterprise level network
• Experience in implement and maintain network ACL, network segmentation
• Hands-on experience of configuring switch, routing, firewall or related network devices
• Professional certification would be an advantage (eg, CCNA)
• Security knowledge including Email Gateway, DNS, proxy, VPN client, NGFW, Anti-Virus will be an advantage
• Proficient in Cantonese, English and Mandarin 

Our client is an global technology company with footprint in 70 countries.

They are currently  looking for dedicated Customer Success Manager to develop strong customer relationships. This position is critical to enhance customer's journey and drive high satisfactions.

Responsibilities

• Supports assigned Accounts (mix of local and global accounts) on daily operation and respond to customers' questions and enquiries
• Resolves customers' issues which require analysis, negotiation, escalation etc
• Work independently on non-standard customer requirements
• Identify trends with Customer in globally and methods to improve customer experience
• Partner with sales team for onboarding new clients and service review
• Provide customer feedback to management to deliver services improvement plan
• Collaborate with global team for customer projects

Requirements

• Minimum 3 years experience in a client facing/ service delivery role
• Strategic B2B accounts management experiences in MNC environment, tech industry will be an advantage but not a must
• Telecommunication or Data Center experience is preferred
• Excellent communication skills in English, Cantonese & Madarian
• Good Team player and problem solving
• Candidate with more experience will be considered for senior level